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- Tasks: Assist in running events, ensuring guest satisfaction and maximising hotel profits.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: GCSEs in Maths or English, excellent communication, organisation, and computer skills required.
- Other info: Great opportunities for career growth and a supportive work culture.
The predicted salary is between 25018 - 25018 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Hotel Events Team at the exclusive Europa Hotel. Under the inspiring leadership of our Business Development & Events Manager, Lyndsey Monaghan, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work mainly office hours Monday- Friday (35 hours excluding breaks). The rate of pay for this full-time position is £25,018.00 per annum. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development. Upon completion of your probationary period, you can enjoy a Hastings Hotel experience at any one of our luxury hotels with dinner, bed and breakfast.
About The Role
- To assist with the smooth running of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.
- To communicate to relevant Managers full details of business for the following week and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.
- To liaise with customers face-to-face, via email, telephone and through website enquiries.
- Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To assist in creating reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You
- We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.
- Good Command of English Language.
- Right to Work in the United Kingdom.
- Must be educated to GCSE level or equivalent with grades to A-C in Maths or English.
- Must have excellent communication, organisation and computer skills.
- Must have a professional appearance.
Desired Criteria
- Third level qualification.
Skills Needed
- Supervision
- Task Planning
- Team Management
- Hospitality
- Exceptional Customer Service Skills
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday off
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Cycle to work
- Competitive salary
Events Co-ordinator TLNT1_NI in Belfast employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Co-ordinator TLNT1_NI in Belfast
✨Tip Number 1
Get to know Hastings Hotels! Research their values and culture so you can show how you fit in. When you chat with them, drop in some examples of how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Events Team.
✨Tip Number 3
Prepare for the interview by practising common questions related to events coordination. Think about scenarios where you've demonstrated excellent customer service or teamwork, as these are key in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Hastings Hotels family.
We think you need these skills to ace Events Co-ordinator TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application for the Events Co-ordinator role. Highlight any relevant experience in hospitality and how it aligns with what we do at Hastings Hotels. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate well-organised information that gets straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you research Hastings Hotels and their values. Understand their commitment to quality and customer service, as this will help you align your answers with what they’re looking for in a candidate.
✨Showcase Your Communication Skills
As an Events Co-ordinator, communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. This could be through face-to-face interactions, emails, or phone calls.
✨Demonstrate Your Organisational Skills
Think of specific instances where you successfully managed multiple tasks or events simultaneously. Be ready to discuss how you prioritised tasks and ensured everything ran smoothly, as this is crucial for the role.
✨Bring Your Enthusiasm
Hastings Hotels values enthusiasm and a positive attitude. Show your passion for hospitality and events during the interview. Share why you want to work with them and how you can contribute to their team culture.