At a Glance
- Tasks: Lead our Food and Beverage team to create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Other info: Flexible working hours with a supportive culture focused on personal development.
- Why this job: Be part of a dynamic team delivering 5-star service in a vibrant restaurant environment.
- Qualifications: Previous supervisory experience in food and beverage is essential.
The predicted salary is between 27250 - 27250 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Assistant Restaurant Manager at the exclusive Grand Central Hotel.
Under the inspiring leadership of our General Manager, Jake McHugh, you will assist in providing leadership to our Food and Beverage team, ensuring the smooth day-to-day management of our busy restaurant. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate will have worked in a busy restaurant environment and be able to lead, motivate and support team members to achieve success.
You can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. As Assistant Restaurant Manager you will have a fully flexible approach as working patterns will include days, evenings and weekends as required. The salary for this full-time position is £27,250 per annum. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role:
- To assist with the management of the Observatory for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To take responsibility for the effective leadership of the restaurant employees in the absence of the Restaurant Manager, to ensure the efficient operation of the Restaurant and the delivery of Hastings product and service standards.
- To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.
- To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team respond to assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure the restaurant area, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure the security of restaurant and storage areas is maintained at all times.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs.
- To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position.
- To ensure the hotel’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You:
- Right to Work in the United Kingdom
- Good Command of English Language
- Educated to GCSE standard or equivalent with grades A-C in English and Maths
- Work well under pressure and be a team player
- Must have excellent attention to detail
- Smart well groomed appearance is essential
- Good communication and basic numeracy skills
- Must have previous food and beverage supervisory experience
Desired Criteria:
- Previous food and beverage management experience
Skills Needed:
- Hospitality
- Bar Skills
- Bar Service
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
Assistant Restaurant Manager employer: Hastings Hotels Group Limited
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland that prioritises its people, fostering a collaborative and respectful work environment. As an Assistant Restaurant Manager at the Grand Central Hotel, you will benefit from extensive learning and development opportunities, competitive salary, and a range of perks including free meals, employee discounts, and generous holiday allowances. Join us to be part of a team that values exceptional service and personal growth, ensuring every guest enjoys a memorable experience.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Restaurant Manager role.
✨Tip Number 2
Prepare for the interview by researching Hastings Hotels and their values. Show us you understand what makes our guest experience exceptional and how you can contribute to that 5-star service we pride ourselves on.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. We want to see how you handle pressure and motivate your team to deliver top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Hastings Hotels family.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating exceptional experiences for guests, so share any relevant stories or examples that highlight your passion for the industry.
Tailor Your CV:Make sure your CV is tailored to the Assistant Restaurant Manager role. Highlight your previous experience in busy restaurant environments and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about Hastings Hotels and our amazing benefits there!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Hastings Hotels and their values. Understand their commitment to luxury service and how they treat their staff. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you've motivated and supported team members. Highlight situations where you resolved conflicts or improved team performance to demonstrate your leadership capabilities.
✨Emphasise Guest Experience
Hastings Hotels prides itself on exceptional guest experiences. Be ready to discuss how you’ve gone above and beyond for guests in previous roles. Share specific stories that illustrate your attention to detail and commitment to providing 5-star service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's operations, team dynamics, and opportunities for growth within Hastings Hotels. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
