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- Tasks: Manage debt collection and build strong relationships with customers.
- Company: Join a well-established Finance Team in a beautiful, vibrant community.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact while working collaboratively in a proactive team.
- Qualifications: Diploma in Business/Accounting and experience in credit control or collections.
- Other info: Embrace diversity and be part of an equal opportunity employer.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to Heretaunga, the area renowned for its rich and fertile landscape. Join our well-established Finance Team and put your experience in collections, financial operations, and relationship management to great use. This role is ideal for someone with a solid background in credit control or collections, who can communicate confidently both verbally and in writing. You’ll bring a friendly, professional approach to every interaction and thrive in a collaborative team environment. The ideal candidate is eager to learn, a strong team player, and brings a positive, can-do attitude!
As Credit Controller, your strong relationship building skills and a customer-focussed approach will be key. You will play a critical role in providing debt collection management services across all areas of Council. To be successful in this role you will need to work with our community and other stakeholders in an empathetic and professional way whilst achieving required outcomes.
Responsibilities:- Preparing reports on the status of credit and collection activities.
- Strong relationship building and regular engagement with customers to arrange payment or to negotiate payment arrangements.
- Provide regular reporting across all areas to relevant Council Committees and Managers.
- Contribute to the development of credit management policies and evaluate current systems and procedures.
- Responsible for effective credit risk management across Council.
To be successful in this role you will have:
- Diploma in Business/Accounting principles or equivalent level of learning through experience.
- Relevant experience in a credit or related role involving collections and knowledge of credit control procedures.
- Strong negotiation skills and attention to detail.
- Personal resilience and confidence, calm under pressure and capable of managing high workloads, multi-tasking when necessary whilst still maintaining a high level of accuracy.
If it is your passion to work with a proactive team and you are looking for that next challenge, we would love to hear from you. We are an equal opportunity employer and we value diversity.
Credit Controller in Hastings employer: Hastings District Council
Contact Detail:
Hastings District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who know about credit control. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and collections. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you’ve successfully managed customer relationships or negotiated payment arrangements in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Credit Controller in Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in credit control and collections, and don’t forget to showcase your strong relationship-building skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your experience aligns with the responsibilities outlined. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: Since this role requires strong verbal and written communication, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our awesome team!
How to prepare for a job interview at Hastings District Council
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and collections. Be ready to discuss specific metrics or reports you've worked with in the past. This shows you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Communication Skills
Since this role requires strong verbal and written communication, prepare examples of how you've successfully negotiated payment arrangements or built relationships with clients. Practise articulating these experiences clearly and confidently.
✨Demonstrate Empathy and Professionalism
Think about scenarios where you had to handle difficult conversations with customers. Be prepared to share how you approached these situations with empathy while still achieving the desired outcomes. This will highlight your ability to balance professionalism with a friendly approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their credit management policies or team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
