Hastings Direct is seeking a Service Response Technician to be the first point of contact for colleagues needing Technology Services support. You will deliver responsive, professional, and customer-focused assistance by phone, chat, email, self-service channels and at the Tech Bar.
You will own issues from first contact to resolution, ensuring clear communication and a high-quality support experience. This is a 6-month fixed term contract with required on-site work at Leicester or Bexhill four
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Tech Bar Support Specialist — Service Desk Champion employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
