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- Tasks: Manage supplier relationships and support internal teams in optimising operations.
- Company: Join Hastings Direct, a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible working, competitive bonuses, and a comprehensive wellbeing programme.
- Why this job: Be part of a dynamic culture focused on innovation and community impact.
- Qualifications: Relevant experience in a similar role with strong communication and stakeholder management skills.
- Other info: Hybrid working available; 25 days annual leave plus bank holidays.
The predicted salary is between 30000 - 42000 £ per year.
Locations: Leicester or Bexhill (hybrid)
Welcome to Hastings Direct. We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We are proud of the journey we are on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there is even bigger opportunity out there. If you are excited about joining us and think you have some of what we are looking for, even if you are not 100% sure, we would love to hear from you.
Job Details
- Day to day management of suppliers and assisting internal colleagues with support regarding suppliers where needed.
- Working in partnership with suppliers to identify future opportunities to drive operational efficiency, transformational innovation and customer service optimisation.
- Providing operational support in managing performance, complaints and ensuring MI is centrally recorded - including attendance across supplier meetings.
- Ensuring appropriate operational supplier meetings are conducted, in alignment with our supplier framework and help define and deliver the agenda, arrange and lead meetings, minute taking and ensure all issues and actions are captured and followed up on.
- Supporting our Home Claims Leadership Team to deliver our Home Claims strategy, implementing agreed initiatives.
- Providing support between the operation and the supplier when managing complaints to help resolve individual complaints and provide solutions to prevent reoccurrence.
Skills we would love you to have
- Relevant and transferrable experience in a similar role (ideally within insurance, and claims would be a bonus!).
- Outstanding communication skills - able to present to a wide audience (internally and externally) and influence stakeholders - excellent stakeholder management is a must.
- An innovative and driven mindset - eager to seek out opportunities and evolve practices.
What we offer
- Attractive salary based on experience (pay reviews also completed each year).
- Flexible Working - We champion a flexible and hybrid working approach.
- Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus.
- Physical Wellbeing - We fund our colleagues to claim against everyday health care through our healthcare cash plan.
- Financial Wellbeing - We provide 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, and an award-winning package which includes discounts and cashback at everyday retailers.
- Mental Wellbeing Programme - We have a range of support to help you keep yourself well.
- 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Supplier Relationship Executive - Home Claims in Leicester employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Relationship Executive - Home Claims in Leicester
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly home claims. Understanding the nuances of this sector will help you engage more effectively with suppliers and internal teams.
✨Tip Number 2
Brush up on your stakeholder management skills. Being able to influence and communicate effectively with various stakeholders is crucial for this role, so consider practicing your presentation skills or even role-playing scenarios.
✨Tip Number 3
Network with professionals in the insurance field, especially those who have experience in supplier relationships. This can provide you with insights into best practices and may even lead to referrals.
✨Tip Number 4
Demonstrate your innovative mindset by thinking of potential improvements or efficiencies that could be made in supplier management. Prepare a few ideas to discuss during your interview to show your proactive approach.
We think you need these skills to ace Supplier Relationship Executive - Home Claims in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supplier management and the insurance sector. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and innovative mindset. Mention specific examples of how you've successfully managed supplier relationships or improved operational efficiency in previous roles.
Showcase Stakeholder Management Skills: In your application, emphasise your ability to influence stakeholders and present to diverse audiences. Provide examples of past experiences where you effectively managed relationships with suppliers or internal teams.
Highlight Problem-Solving Abilities: Discuss instances where you've resolved complaints or issues with suppliers. This will demonstrate your proactive approach and ability to implement solutions that prevent reoccurrence, aligning with the role's responsibilities.
How to prepare for a job interview at Hastings Direct
✨Showcase Your Communication Skills
As a Supplier Relationship Executive, you'll need to demonstrate outstanding communication skills. Prepare examples of how you've effectively communicated with stakeholders in the past, whether through presentations or meetings, and be ready to discuss how you can influence and manage relationships.
✨Understand the Company Culture
Familiarise yourself with Hastings Direct's 4Cs culture. Be prepared to discuss how your values align with theirs and how you can contribute to creating a positive environment for colleagues and customers alike.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and innovative mindset. Think of specific situations where you've identified opportunities for operational efficiency or resolved complaints, and be ready to share these experiences.
✨Research the Insurance Industry
Having relevant knowledge about the insurance sector, particularly in home claims, will set you apart. Brush up on current trends, challenges, and innovations in the industry to show your enthusiasm and preparedness for the role.
