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- Tasks: As a Supplier Auditor, you'll assess insurance claims and ensure compliance with standards.
- Company: Hastings Direct is a leading digital insurance provider aiming to dominate the UK market.
- Benefits: Enjoy flexible working options, competitive pay, and a vibrant company culture.
- Why this job: Join a forward-thinking team focused on innovation and making a real impact in the insurance industry.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a dynamic environment that values growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Supplier Auditor – Insurance Claims role at Hastings Direct
Welcome to Hastings Direct – From our Group HR Director Pam Angel
We\’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We\’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
We provide insurance for over three million customers, but we know there\’s even bigger opportunity out there. The fact you\’re now reading this job advert means we\’ve tempted you to find out more about – we really hope you like what you see, and you\’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you\’re not 100% sure we would love to hear from you.
Job Title: Supplier Auditor – Insurance Claims
Location: Leicester/London/Bexhill – Hybrid
Team overview
Our Claims Audit team plays a critical role in safeguarding quality and compliance across our Motor and Supply Chain operations. We work closely with suppliers and internal stakeholders to ensure robust risk management, deliver actionable insights, and drive continuous improvement.
Collaboration, integrity, and a focus on delivering value are at the heart of what we do. By combining technical expertise with strong stakeholder engagement, we help shape best practices, influence key decisions, and ensure fair outcomes for customers.
As part of this team, you\’ll contribute to audit strategies that protect our business and customers, build strong relationships across the supply chain, and ensure our claims processes remain efficient, compliant, and customer focused.
Job details
- Developing a complete understanding of all internal and supplier claims processes, new commercial initiatives, best practice and the impact of inefficient processes
- Designing and developing relevant, effective audit approaches and delivering independent, balanced and accurate/evidenced reporting
- Managing relationships with senior personnel within each Supplier to ensure scoping, attendance, agendas and feedback is delivered effectively
- Identifying areas for indemnity savings, strengths and areas for development and providing focused solutions where necessary
- Completing and applying root cause analysis, including assessment of systems, controls and complaints
- Completing both the on-site and remote risk-based audits
Transferable essential skills we would love you to have:
- Extensive motor claims knowledge and experience, or a combination of both motor claims and home claims
- Strong analytical skills with the ability to interpret MI and identify areas of risk and opportunity
- Strong stakeholder management skills and able to challenge in the right way
The interview process
- Recruiter screening call
- 1st stage interview with hiring leader (1 hour 45 mins)
As a Disability Confident employer, we\’re committed to ensuring our recruitment processes are fully inclusive.
What we offer
Join us and you\’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community.
Reward
- Salary – Attractive salary based on experience (pay reviews also completed each year)
- Flexible Working – We champion a flexible and hybrid working approach
- Competitive Bonus Scheme – All colleagues are eligible for our annual 4Cs performance bonus
- Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well
- Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%
- Mental Wellbeing Programme – At Hastings Direct we understand that mental health cannot not be scheduled
Hastings Group is an equal opportunities employer which means we treat people fairly.
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Supplier Auditor - Insurance Claims employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Auditor - Insurance Claims
✨Tip Number 1
Familiarise yourself with the insurance claims process and the specific role of a Supplier Auditor. Understanding the nuances of how claims are assessed and managed will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in auditing or claims management. Engaging with them can provide insights into the company culture at Hastings Direct and what they value in candidates.
✨Tip Number 3
Stay updated on the latest trends and technologies in the insurance sector. Being knowledgeable about advancements in data and tech capabilities will demonstrate your commitment to the industry and align with Hastings Direct's goals.
✨Tip Number 4
Prepare thoughtful questions for your interview that reflect your understanding of Hastings Direct's mission and values. This shows your genuine interest in the company and helps you stand out as a candidate.
We think you need these skills to ace Supplier Auditor - Insurance Claims
Some tips for your application 🫡
Understand the Role: Read the job description for the Supplier Auditor position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in auditing or insurance claims. Use specific examples to demonstrate how your background aligns with the requirements of the role.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the position, such as analytical thinking, attention to detail, and proficiency in data analysis tools. Provide concrete examples of how you've applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention Hastings Direct's commitment to technology and culture, and explain how you can contribute to their goals.
How to prepare for a job interview at Hastings Direct
✨Understand the Company Culture
Familiarise yourself with Hastings Direct's 4Cs culture. Research what these values mean and think about how your own values align with theirs. This will help you demonstrate that you're a good fit for their team.
✨Showcase Your Analytical Skills
As a Supplier Auditor, you'll need strong analytical skills. Prepare examples from your past experiences where you've successfully analysed data or processes. Be ready to discuss how you can apply these skills to improve insurance claims auditing.
✨Prepare Questions About Their Tech Investments
Hastings Direct has made significant investments in data and technology. Prepare insightful questions about how these advancements are impacting their operations and how you could contribute to these initiatives as a Supplier Auditor.
✨Demonstrate Your Attention to Detail
In the role of Supplier Auditor, attention to detail is crucial. Be prepared to discuss specific instances where your meticulous nature has led to successful outcomes. This will highlight your suitability for the position.
