At a Glance
- Tasks: Analyse and optimise payment processes using Stripe to enhance customer experience.
- Company: Join a leading digital insurance provider with a focus on innovation and growth.
- Benefits: Enjoy flexible working, competitive bonuses, and comprehensive financial and mental wellbeing support.
- Other info: Be part of a diverse team committed to inclusivity and professional development.
- Why this job: Make a real impact in the payments sector while developing your skills in a supportive environment.
- Qualifications: Experience with Stripe and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.
As a Payments Analyst, you will play a key role in helping Hastings shape, monitor and optimise its payment capability as we continue our transition to Stripe. Working closely with the Payments Manager, you'll provide operational insight, performance analysis and payment expertise to improve customer outcomes, strengthen controls and support a resilient payments operation.
Job details – you’ll need to have demonstrable experience in:
- Hands-on experience using Stripe, including Stripe Dashboard and Radar, within a payments-focused environment
- Strong understanding of payment systems, gateways, card payment processing and wider payment operations
- Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
- Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
- Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
- Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners
Essential skills/experience:
- Hands-on experience using Stripe, including Stripe Dashboard and Radar, within a payments-focused environment
- Strong understanding of payment systems, gateways, card payment processing and wider payment operations
- Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
- Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
- Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
- Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners
The interview process:
- Recruiter screening call
- 1st stage interview with hiring leader
- 2nd interview with hiring leader’s leader
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS).
Benefits:
- Flexible working – we champion a flexible hybrid working approach
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
- Financial wellbeing – providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%
- Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team
- 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks
- Access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Stripe Payments Analyst employer: Hastings Direct
Hastings Direct is an exceptional employer for Actuarial Graduates, offering a dynamic work environment in London that fosters professional growth and innovation. With a strong focus on employee well-being, the company provides competitive benefits including flexible working arrangements, a robust bonus scheme, and access to mental health resources. The collaborative culture encourages the development of cutting-edge actuarial skills through hands-on experience with modern tools like Python and AI, making it an ideal place for motivated individuals to launch their careers.
