Hastings Direct is seeking a Major and Complex Loss Claims Handler for Home Claims, with hybrid working options in Leicester or Bexhill-on-Sea. You will manage a portfolio of large loss and subsidence claims, develop case plans, coordinate with suppliers, ensure fair outcomes, and support the wider team with technical guidance.
The role emphasizes handling complaints, applying Consumer Duty principles, and delivering excellent service while driving financial and customer outcomes for Hastings
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Senior Major & Complex Home Claims Handler employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.