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- Tasks: Join our Claims Analytics team to deliver insights and drive efficiency in claims management.
- Company: Hastings Direct is a digital insurance provider aiming to lead the UK market with innovative data solutions.
- Benefits: Enjoy flexible hybrid working, competitive bonuses, and a comprehensive wellbeing programme.
- Other info: We promote inclusivity and welcome diverse applicants; adjustments are available throughout the recruitment process.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth in a thriving culture.
- Qualifications: Strong analytical skills with experience in Excel, Python, SQL, and data visualisation tools are essential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Senior Data Analyst – Claims role at Hastings Direct
Location – Leicester, London or Bexhill – Hybrid (approx. once per month in your chosen office location)
Welcome to Hastings Direct
We\’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We\’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We\’re proud of the journey we\’re on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there\’s even bigger opportunity out there. The fact you\’re now reading this job advert means we\’ve tempted you to find out more about – we really hope you like what you see, and you\’ll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you\’re excited about joining us and think you have some of what we\’re looking for, even if you\’re not 100% sure we would love to hear from you.
Role overview
This role sits within our dynamic Claims Analytics team, where you\’ll be part of a team of analysts that support the business through the development and delivery of robust MI and analytical insights. You\’ll help us identify and drive down claims costs and make our claims function even more efficient!
Job details – you\’ll need to have demonstrable experience in:
- Delivering analytical insight into claims and counter fraud performance
- Monitoring, understanding and communicating the key drivers of performance and coming up with great ideas to add even more value
- Owning projects from start to finish, proactively identifying opportunities and solving problems through a combination of quantitative and qualitative analysis and business insight
- Engaging with a wide range of stakeholders across the business, articulating complex solutions into business language that enables users to understand solutions
- Supporting the business by enabling them to influence claims, operational spend and customer outcomes
- Supporting the business by enabling them to scope, implement and track the impact of initiatives and strategies, as well as streamlining processes and improving controls
Essential skills we would love you to have:
- Strong analytical experience in the use of MS Office Applications (Excel and Powerpoint), Programming Languages (Python, SQL, R) and Visualisation Tools (such as Tableau and Power BI)
- Excellent communication skills with the ability to interpret complex data and translate this to business stakeholders in a way where requirements are met
- Ideally have experience of coaching and mentoring other analysts
The interview process
Our interview process involves the below:
- Recruiter screening call
- Initial interview with hiring leader (30 minutes via Microsoft Teams)
- 2nd interview (case study & competency interview) with 2 members of our Claims Analytics Team (up to 1 hour 30 minutes via Microsoft Teams)
As a Disability Confident employer, we\’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you\’re applying for a job with us, you\’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.
Regrettably we are unable to offer sponsorship for this role.
Benefits:
In addition to a competitive salary you will also receive…
- Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
- Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus
- Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
- Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
- There\’s more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Join us and you\’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you\’ll be helping to drive our growth, so in return, we\’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we\’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Analyst
- Industries
- Insurance Agencies and Brokerages, Insurance Carriers, and Insurance
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Senior Data Analyst - Claims employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Analyst - Claims
✨Tip Number 1
Familiarise yourself with the specific analytical tools mentioned in the job description, such as Python, SQL, and Tableau. Having hands-on experience or projects that showcase your skills with these tools can set you apart during the interview process.
✨Tip Number 2
Prepare to discuss your previous experiences in delivering analytical insights, particularly in claims or counter-fraud performance. Be ready to share specific examples of how your analysis led to improved outcomes or cost reductions.
✨Tip Number 3
Engage with the company’s culture by researching their 4Cs principles. Think about how your personal values align with theirs and be prepared to discuss this alignment during your interviews.
✨Tip Number 4
Practice articulating complex data insights in simple terms. Since the role involves communicating with various stakeholders, being able to explain your findings clearly will demonstrate your communication skills effectively.
We think you need these skills to ace Senior Data Analyst - Claims
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, particularly in claims and counter fraud performance. Use specific examples that demonstrate your analytical skills and familiarity with tools like Excel, Python, SQL, and Tableau.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Hastings Direct. Mention how your skills align with their needs, particularly your ability to communicate complex data insights to stakeholders and your experience in project ownership.
Showcase Your Analytical Skills: Provide concrete examples of past projects where you delivered analytical insights that drove business decisions. Highlight any experience you have in coaching or mentoring other analysts, as this is a valued skill for the position.
Prepare for the Interview Process: Familiarise yourself with the interview process outlined in the job description. Be ready to discuss your analytical approach during the initial screening and prepare for the case study and competency interview by reviewing common data analysis scenarios.
How to prepare for a job interview at Hastings Direct
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with analytical tools and programming languages like Python, SQL, and R. Highlight specific projects where you used these skills to drive insights or improve processes.
✨Communicate Clearly
Since the role involves engaging with various stakeholders, practice explaining complex data in simple terms. Use examples from your past experiences to demonstrate how you've successfully communicated insights to non-technical audiences.
✨Prepare for Case Studies
The second interview includes a case study, so brush up on your problem-solving skills. Think about how you would approach real-world claims scenarios and be ready to articulate your thought process clearly.
✨Emphasise Team Collaboration
This role requires working within a team, so be ready to discuss your experience in collaborative environments. Share examples of how you've mentored others or contributed to team success in previous roles.