Hastings Direct is seeking a Complex Claims Handler for home insurance to manage a portfolio of major loss and complex claims. The role focuses on developing case plans, coordinating with suppliers, and delivering fair outcomes for customers in a hybrid setup across Leicester, London or Bexhill. You will identify recoveries, provide coaching where needed, and support colleagues to uphold high standards and compliance in claims handling.
Senior Complex Home Claims Lead (Hybrid) employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
