At a Glance
- Tasks: Lead QA insights and automation to enhance customer outcomes and operational decision-making.
- Company: Dynamic company focused on quality assurance and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a forward-thinking team dedicated to excellence and innovation.
- Why this job: Make a real impact by transforming QA processes with data-driven insights.
- Qualifications: Experience in quality assurance, data analysis, and leadership skills.
The predicted salary is between 60000 - 75000 £ per year.
As our Quality Assurance Insights and Automation Lead, you’ll lead the QA business application of insight, automation opportunities and technology-enabled assurance, setting the direction for how QA uses data and reporting to strengthen customer outcome confidence, risk visibility and operational decision‑making.
You’ll own the QA requirements, interpretation standards and governance for insight outputs, ensuring reporting and analytical outputs are applied consistently to support customer outcome monitoring, risk prioritisation, assurance targeting and senior stakeholder confidence.
This position ensures that the re‑shaped QA model has the business use cases needed to move from retrospective checking to targeted, outcome‑focused assurance.
Key Responsibilities
- Lead QA Insight
