Payments Performance Analyst - Stripe

Job Title

Stripe Payments Analyst

Location

Bexhill or London

Role overview

As a Payments Analyst, you will play a key role in helping Hastings shape, monitor and optimise its payment capability as we continue our transition to Stripe. Working closely with the Payments Manager, you'll provide operational insight, performance analysis and payment expertise to improve customer outcomes, strengthen controls and support a resilient payments operation.

Job details – key experience

• Hands‑on experience using Stripe, including Stripe Dashboard and Radar, within a payments‑focused environment
• Strong understanding of payment systems, gateways, card payment processing and wider payment operations
• Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
• Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
• Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
• Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners

Essential skills and experience

• Hands‑on experience using Stripe, including Stripe Dashboard and Radar
• Strong understanding of payment systems, gateways, card payment processing and wider payment operations
• Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
• Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
• Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
• Experience using reporting and data analysis tools, with strong stakeholder management skills and ability to work collaboratively across business functions and external partners

Interview process

• Recruiter screening call
• 1st stage interview with hiring leader
• 2nd interview with hiring leader's leader

Benefits

Flexible working – flexible hybrid working approach. Discuss details with recruiter.

Competitive bonus scheme – all colleagues eligible for annual 4Cs performance bonus.

Financial wellbeing – 4× salary life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, plus discounts, cashback, free independent mortgage advice and access to financial wellbeing support.

Mental wellbeing programme – thrive mental health app, colleague assistance programme available 24/7, in‑house mental health first aiders, support groups and dedicated team.

Additional perks – 25 days annual leave + bank holidays, option to buy or sell a week, health care cashback plans, dental plans, discounted health assessments, cycle to work and tech schemes, free onsite facilities, social events throughout the year, and much more.

Equal opportunity and inclusion

Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. A thorough referencing process, including credit and criminal record checks, will be conducted.

We are committed to creating an inclusive environment where everyone can succeed. If you require reasonable adjustments during the recruitment process, please inform us.

Other information

We do not offer sponsorship for this role. We are a Disability Confident employer, and welcome applications through the Disability Confident Scheme (DCS).

Job posting end date

23/08/2026