Business Continuity and Resilience Officer in Norwich

Business Continuity and Resilience Officer in Norwich

Norwich Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
Hastings Direct

At a Glance

  • Tasks: Drive our Operational Resilience Programme and support teams in creating effective Business Continuity Plans.
  • Company: Join Hastings Direct, a digital insurance provider with ambitious growth plans.
  • Benefits: Attractive salary, flexible working, competitive bonuses, and comprehensive wellbeing support.
  • Other info: Enjoy 25 days annual leave, social events, and opportunities for personal development.
  • Why this job: Make a real impact on business resilience while developing your skills in a supportive environment.
  • Qualifications: Experience in business continuity or operational resilience, strong analytical skills, and great communication.

The predicted salary is between 36000 - 60000 £ per year.

Welcome to Hastings Direct. We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We are proud of the journey we are on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there is even bigger opportunity out there. The fact you are now reading this job advert means we have tempted you to find out more about #lifeatHD - we really hope you like what you see, and you will join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you are not 100% sure we would love to hear from you.

Role Summary

We are looking for a Business Continuity and Resilience Officer to help drive our Operational Resilience Programme. You will work closely with teams across the business to make sure we have solid Business Continuity Plans in place and support broader resilience efforts.

What You Will Be Doing
  • Working with teams across the business providing guidance and advice to help them create and update Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs), making sure they are practical and effective.
  • Offering advice and training on what good business continuity looks like.
  • Helping map out processes and assess potential customer impact to support our resilience work.
  • Leading our network of business continuity champions and making sure they know what is expected.
  • Carrying out Due Diligence on third-party suppliers.
  • Keeping our policies, standards, and guidance documents up to date.
  • Supporting the Senior Operational Resilience Manager and Risk Director to grow and improve our resilience and continuity programmes.
What We Are Looking For
  • Experience in business continuity, operational or tech resilience - ideally in UK Financial Services and in a 2nd line or assurance role.
  • Good understanding of UK Financial Services regulations.
  • Confident reviewing and challenging continuity plans and test outcomes.
  • Strong analytical skills and a sharp eye for detail.
  • Great communicator who is comfortable working with people at all levels.
  • Able to turn regulatory requirements into clear, practical advice.
  • Self-starter who takes ownership and works well independently.
  • Comfortable using Excel, PowerPoint, and risk management tools.
What We Offer

Join us and you will find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you will be helping to drive our growth, so in return, we will give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward
  • Salary - Attractive salary based on experience (pay reviews also completed each year).
  • Flexible Working - We champion a flexible and hybrid working approach.
  • Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus.
  • Financial Wellbeing - Life assurance cover and income protection at no extra cost, pension contribution match up to 10%, discounts and cashback at everyday retailers.
  • Mental Wellbeing programme - A range of support to help you keep yourself well.
  • There’s more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, social events throughout the year and much more.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Business Continuity and Resilience Officer in Norwich employer: Hastings Direct

At Hastings Direct, we pride ourselves on being an exceptional employer, fostering a vibrant work culture centred around our 4Cs principles: colleagues, customers, company, and community. As a Business Continuity and Resilience Officer, you'll benefit from flexible working arrangements, competitive bonuses, and a comprehensive wellbeing programme, all while contributing to our ambitious growth in the UK insurance market. Join us to not only advance your career with ample training and development opportunities but also to be part of a team that values your ideas and recognises your contributions.

Hastings Direct

Contact Details:

Hastings Direct Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Continuity and Resilience Officer in Norwich

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hastings Direct looking for candidates who are engaged and informed.

We think you need these skills to ace Business Continuity and Resilience Officer in Norwich

Business Continuity Planning
Operational Resilience
Business Impact Analysis (BIA)
Regulatory Compliance
Analytical Skills
Attention to Detail
Communication Skills

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hastings Direct. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at Hastings Direct

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hastings Direct’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!