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- Tasks: Design, build, and maintain monitoring solutions for IT infrastructure and applications.
- Company: Join a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible working, competitive bonuses, and a comprehensive wellbeing programme.
- Why this job: Be part of a dynamic team driving innovation and enhancing customer engagement.
- Qualifications: Experience in IT, site reliability engineering, and knowledge of monitoring technologies required.
- Other info: Open to passionate individuals eager to make a difference, even if you don't meet every qualification.
The predicted salary is between 36000 - 60000 £ per year.
We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we’ve made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.
The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there.
As a Monitoring and Observability Engineer, you will be supporting the design of, building, and maintaining scalable and reliable monitoring and observability solutions for the IT infrastructure and applications, using various technologies and platforms. Supporting the design of, building and maintaining scalable and reliable event management capabilities to drive auto-healing in support of better performance and stability. Ensuring that the monitoring and observability solutions capture business SLAs, and KPIs, and provide actionable insights and alerts for performance, availability, security, and compliance issues. Supporting the centre of excellence for monitoring and observability, which provides guidance, support, and training for the IT staff and stakeholders on the best practices, standards, and tools for this domain. Collaborating with other CIO teams, such as operations, security, and architecture, to ensure that the monitoring requirements are being delivered as part of the SDLC (shift left) in support of a DevOps culture. Supporting the ongoing evaluation of new capabilities in the monitoring technology stack, conducting proof of concepts, pilots, and tests to validate their suitability together.
Skills we would love you to have:
- Good experience in IT, with proven experience in site reliability engineering, monitoring and observability, or a related field.
- Expert knowledge and skills in various monitoring and observability technologies and platforms, especially Dynatrace and Azure Monitor.
- Strong experience and skills in scripting, automation, in Azure DevOps tools.
- Excellent communication and collaboration skills.
- Highly motivated, self-directed, and adaptable, with the ability to work in a fast-paced and dynamic environment.
- Strong analytical, problem-solving, and decision-making skills, with the ability to troubleshoot and resolve complex issues in a timely and effective manner.
Unfortunately we are unable to progress with candidates that require sponsorship at this time.
What we offer:
- Attractive salary based on experience (pay reviews also completed each year).
- Flexible Working – We champion a flexible and hybrid working approach.
- Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus.
- Physical Wellbeing – We fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
- Financial Wellbeing – Life assurance cover and income protection at no extra cost, pension contribution match up to 10%.
- Mental Wellbeing Programme - A range of support to help you keep yourself well.
- 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks.
- Access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us.
Monitoring & Observability Engineer employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring & Observability Engineer
✨Tip Number 1
Familiarise yourself with the specific monitoring and observability technologies mentioned in the job description, particularly Dynatrace and Azure Monitor. Having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Showcase your collaboration skills by preparing examples of how you've worked effectively with cross-functional teams in the past. This role emphasises collaboration with other CIO teams, so demonstrating your ability to work well with others will be crucial.
✨Tip Number 3
Stay updated on the latest trends and best practices in site reliability engineering and observability. Being able to discuss recent developments or tools in the field during your interview can highlight your passion and commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss your problem-solving approach in detail. Given the emphasis on troubleshooting complex issues, having a structured way to explain how you tackle challenges will demonstrate your analytical skills and adaptability.
We think you need these skills to ace Monitoring & Observability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, site reliability engineering, and monitoring technologies. Emphasise your expertise with Dynatrace and Azure Monitor, as well as any scripting and automation skills you possess.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their goals and culture, particularly the 4Cs. Share specific examples of past projects that demonstrate your ability to contribute to their success.
Showcase Your Problem-Solving Skills: Include examples in your application that illustrate your analytical and problem-solving abilities. Describe situations where you've successfully troubleshot complex issues or implemented monitoring solutions that improved performance.
Highlight Collaboration Experience: Since the role involves working closely with other teams, mention any previous experiences where you collaborated effectively with different departments. This could include working with operations, security, or architecture teams to achieve common goals.
How to prepare for a job interview at Hastings Direct
✨Showcase Your Technical Skills
Be prepared to discuss your experience with monitoring and observability technologies, especially Dynatrace and Azure Monitor. Bring examples of how you've used these tools in past projects to demonstrate your expertise.
✨Emphasise Collaboration
Since the role involves working closely with other teams, highlight your communication and collaboration skills. Share specific instances where you successfully collaborated on projects or resolved conflicts within a team.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss complex issues you've encountered in previous roles and how you approached troubleshooting and resolution. This will showcase your analytical and decision-making skills, which are crucial for this position.
✨Align with the 4Cs Culture
Familiarise yourself with the company's 4Cs culture: collaboration, creativity, continuous improvement, and customer focus. Be ready to explain how your values align with theirs and how you can contribute to fostering this culture.
