Senior ML Ops Engineer in Melton Mowbray

Welcome to Hastings Direct. We’re a digital insurance provider with bold ambitions to become the best and biggest in the UK market. Over recent years, we’ve made huge investments in our digital capabilities, underpinned by our strong 4Cs culture, to ensure we continue to deliver market leading experiences for our customers. Supporting over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs.

As part of Hastings’ ongoing commitment to Data Science & Modelling to power our growth ambitions, we need experienced people to help us deliver our objectives. This effort has the full support of the business, benefits from a state-of-the-art tech stack and inputs from the entire Pricing, Data and Analytics community at Hastings, and a network of data scientists and machine learning engineers across the Market Pricing team & beyond.

As a Senior ML Ops Engineer in the Market Pricing team, you will be reporting to the Head of Market Pricing, working closely with the Motor and Home Market Modelling teams, stakeholders across all Pricing teams, Data and ML Engineering teams. You will play a pivotal role in the deployment and maintenance of machine learning models and data science solutions to extract the crucial predictive insight that underpins our pricing strategies and helps maintain our competitive edge. You will provide strategic guidance and tooling to benefit the wider Pricing, Data and Analytics community and support data-driven innovation.

How you will make a difference:

• Building reusable, maintainable, automated, and innovative processes and pipelines.
• Stretching the team’s capabilities in Artificial Intelligence, Machine Learning and use of Cloud technologies.
• Working cross-functionally with the wider Pricing, Data and Analytics teams to develop the market pricing data landscape.
• Advocating for data science and software development best practices.
• Leading, supporting, and mentoring junior colleagues.
• Engaging commercial stakeholders to gather detailed business requirements and coordinating project activities.

What we’re looking for:

• Proven track record of delivering commercial value using supervised machine learning techniques.
• Advanced Python programmer, and experience with data manipulation and analysis libraries (e.g., NumPy, Pandas, scikit-learn).
• Advanced knowledge of data science technologies including tooling and platforms.
• Advanced SQL knowledge.
• Advanced in Git.
• Ability to drive projects from initiation to completion.
• Keen interest in emerging Machine Learning techniques.
• Experience with Cloud deployments (e.g. Azure/AWS/GCP).
• Ability to work cross-functionally with other technical teams.

Interview Process:

• Recruiter screening call.
• 1st Round – Intro call with Hiring manager.
• 2nd Round – Case study round followed by call with Hiring leader.

What we will give you:

• Flexible working – we champion a flexible hybrid working approach.
• Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus.
• Physical wellbeing – private medical insurance (PMI).
• Financial wellbeing – life assurance cover, income protection, and matched pension contributions up to 10%.
• Mental wellbeing programme – access to mental health resources and support.
• 27 days annual leave + bank holidays, with options to buy or sell leave.
• Access to health care cash back plans, dental plans, and discounted health assessments.
• Social events throughout the year.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us.