At a Glance
- Tasks: Manage high-value catastrophic injury claims and drive speedy resolutions.
- Company: Join a dynamic team in a forward-thinking insurance company.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities for coaching and mentoring.
- Why this job: Make a real difference by helping people through complex injury claims.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
- Job
- Title: Major Loss Claims Handler – Catastrophic
- Injury
Location: Leicester, London or Bexhill (hybrid with good flexibility) Role Overview As part of a dynamic, forward‑thinking team, you will handle complex catastrophic injury claims, driving speedy resolution and providing technical expertise across the department.
Key Responsibilities Proactively manage a portfolio of high‑value complex injury claims with a financial handling authority of at least £3million.
Refer any claims beyond the authority limit in accordance with the referral process.
Drive early and speedy resolution by engaging with customers, insurers, legal and medical professionals.
Ensure new and reallocated claims are reserved within SLA.
Provide coaching, mentoring and training, acting as a technical referral point.
Conduct technical audits, record findings, and recommend improvements.
Collaborate with seniors on the bi‑annual tech forum and strategic projects.
Maintain reinsurer confidence through timely reporting and updates as per reinsurance treaty.
Qualifications
Major Loss Claims Handler - Catastrophic Injury employer: Hastings Direct
Hastings Direct is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With hybrid roles available in vibrant locations like Leicester, London, and Bexhill, employees benefit from a collaborative environment that encourages innovation and efficiency in fraud prevention while enjoying a healthy work-life balance.
