At a Glance
- Tasks: Manage high-value bodily injury claims and negotiate with various stakeholders.
- Company: Join Hastings Group, a leader in the insurance industry with a focus on inclusivity.
- Benefits: Enjoy competitive salary, flexible working, and a comprehensive wellbeing package.
- Other info: Dynamic hybrid work environment with excellent career growth opportunities.
- Why this job: Make a real impact by resolving complex claims and supporting your colleagues.
- Qualifications: Experience in high-value motor injury claims and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Leicester, London or Bexhill (all hybrid)
Role Overview: We are seeking experienced Large Loss Technicians to manage a portfolio of significant bodily injury claims (up to a value of £250k) within our Technical Claims Unit.
Responsibilities:
- Manage your own portfolio of complex motor personal injury claims, typically valued up to £250k, working within agreed authority levels and business-defined criteria to ensure consistent and effective decision making.
- Engage and negotiate with a wide range of stakeholders to drive efficient and fair claim resolution, including customers, witnesses, insurers, solicitors, repairers, engineers, forensic accountants, investigators, medical agencies, police authorities and other third parties.
- Support colleagues through technical coaching, mentoring and training to build confidence and capability in handling complex bodily injury claims.
- Conduct technical audits as required, accurately recording findings and highlighting emerging trends or knowledge gaps.
- Identify and prevent fraudulent activity, ensuring claims are handled with diligence and integrity.
- Participate in strategic projects aimed at enhancing our technical capability and keeping the unit ahead of industry trends and best practice.
Qualifications:
- Proven experience in handling high-value motor bodily injury claims, with regular exposure to cases exceeding £150k-250k.
- Sound technical knowledge of motor injury claims, including liability, causation, quantum assessment, rehabilitation and litigation strategy.
- Understanding of legal frameworks, including the CPR, case law developments, Ogden principles and claims cost management.
- Experience mentoring or coaching others, acting as a technical referral point or contributing to capability development.
- Experience working with external suppliers such as solicitors, counsel, medical experts etc.
- Strong analytical capability and good computer literacy.
Interview Process:
- Recruiter screening call.
- 1st stage technical test (virtual via Teams).
- 2nd interview with hiring team (virtual via Teams).
Benefits:
- Competitive salary.
- Flexible hybrid working approach.
- Annual 4Cs performance bonus.
- Financial wellbeing package: life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, discounts, cashback, free independent mortgage advice, free access to financial wellbeing support.
- Mental wellbeing programme: mental health app, colleague assistance programme, in-house mental health first aiders, support groups, dedicated team.
- 25 days annual leave plus bank holidays, option to buy or sell one of your weeks, health care cashback plans, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year.
Equality, Diversity and Inclusion: Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment or marital/family status. We conduct thorough referencing including credit and criminal record checks. We are committed to creating an inclusive environment and provide reasonable adjustments during the recruitment process.
Large Loss Technician in London employer: Hastings Direct
Hastings Group is an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and professional growth. With a flexible hybrid working model and a comprehensive benefits package including performance bonuses, mental health support, and generous leave options, employees are empowered to thrive both personally and professionally in our Leicester, London, or Bexhill locations.
StudySmarter Expert Advice🤫
We think this is how you could land Large Loss Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience with high-value motor bodily injury claims aligns with their needs. Practise common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Large Loss Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Large Loss Technician role. Highlight your experience with high-value motor bodily injury claims and any relevant technical knowledge. We want to see how your skills match what we're looking for!
Showcase Your Negotiation Skills:In your application, don’t forget to mention your experience engaging with various stakeholders. We love seeing examples of how you've successfully negotiated claim resolutions in the past. It’s all about demonstrating your ability to drive efficient outcomes!
Highlight Mentoring Experience:If you’ve mentored or coached others, make sure to include that in your application. We value candidates who can support their colleagues and contribute to team development, so share those experiences with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Hastings Direct
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of high-value motor bodily injury claims. Be ready to discuss specific cases you've handled, especially those valued between £150k and £250k. This will show that you have the experience and technical know-how they’re looking for.
✨Engage with Stakeholders
Prepare to talk about your experience engaging with various stakeholders like insurers, solicitors, and medical experts. Think of examples where you successfully negotiated or resolved complex issues. This will demonstrate your ability to drive efficient claim resolutions.
✨Show Off Your Mentoring Skills
Since the role involves coaching and mentoring, be ready to share your experiences in this area. Highlight any instances where you’ve helped colleagues build their confidence in handling complex claims. This will showcase your leadership potential.
✨Stay Ahead of Industry Trends
Familiarise yourself with current trends and best practices in the claims industry. Be prepared to discuss how you can contribute to strategic projects aimed at enhancing technical capabilities. This shows that you’re proactive and committed to continuous improvement.
