Job Title: Supplier Portal Development Executive - Home Claims
Location: Leicester, London or Bexhill (all hybrid)
Role Overview
As one of our Supplier Executives, we want to make it easy for Home Claims and our suppliers to work together through the tools we use every day. You’ll help to shape the tools that support supplier instructions, scoping, updates and communication, making sure it works well for everyone. You’ll provide clear MI to continuously improve customer and business outcomes.
You’ll work closely with colleagues and suppliers to understand what’s needed now and in the longer term, and turn that into a practical, achievable roadmap for supplier interaction that supports the wider Home Claims strategy.
Job Details
- Taking ownership of the supplier scoping and communication tool used by Home Claims, making sure it helps the business and suppliers work effectively and efficiently together
- Working with supplier management, operational teams, suppliers and stakeholders to understand what the supplier tool needs to do now and in the future for scoping, costing, updating and providing clear and easy to use MI
- Building strong knowledge of how the tool works so that you can help shape decisions about how we use, improve and integrate this and continuously review tool performance, dealing with issues or escalations when they happen
- Agreeing a clear, prioritised roadmap for any set‑up and integration improvements and working with change and technology teams to connect the tool with other Hastings and supplier systems, managing configuration changes successfully
- Reviewing each release afterwards to spot issues, capture learning and improve future rollouts and working closely with the tool provider on improvements, innovation and commercial opportunities whilst building a strong working relationship
- Be the ‘go-to’ person for any questions about how the supplier tooling is used, managed and changed
- Strong knowledge of configuring and understanding claims tools with exposure to systems change and/or implementation – with home claims experience being highly advantageous
- Experience of working with suppliers, confident working with people at different levels to agree and deliver change and help shape strategic decisions
- Able to demonstrate how you’d turn complex requirements into something clear and easy to understand
The Interview Process
- Recruiter intro/screening call
- 1st stage interview with hiring leader (MS Teams)
Benefits
Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award‑winning package which includes discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, colleague assistance programme available 24/7, in‑house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
Additional benefits – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more…
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Note: Regrettably, we are unable to offer sponsorship for this role.
Supplier Portal Development Executive - Home Claims in Leicester employer: Hastings Direct
Hastings Direct is an exceptional employer for Actuarial Graduates, offering a dynamic work environment in London that fosters professional growth and innovation. With a strong focus on employee well-being, the company provides competitive benefits including flexible working arrangements, a robust bonus scheme, and access to mental health resources. The collaborative culture encourages the development of cutting-edge actuarial skills through hands-on experience with modern tools like Python and AI, making it an ideal place for motivated individuals to launch their careers.
