At a Glance
- Tasks: Conduct independent audits to ensure supplier compliance and improve customer outcomes.
- Company: Join a digital insurance provider committed to innovation and employee empowerment.
- Benefits: Enjoy flexible hybrid working, competitive bonuses, and comprehensive wellbeing support.
- Other info: Inclusive workplace with great career growth and additional perks like social events.
- Why this job: Make a real impact on the supply chain while developing your audit skills.
- Qualifications: Strong audit experience in regulated environments and excellent analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: Leicester, London or Bexhill (all hybrid)
We’re a digital insurance provider focused on delivering high-quality customer outcomes. With a commitment to innovation and culture, we empower talented colleagues to contribute to our growth.
Role Overview
You’ll design, develop and carry out robust, independent risk‑based audits focused on the Home/Household Supply Chain. This includes ensuring customer outcomes are fair and reasonable, regulatory practice is adhered to, technical claims best practice operates with appropriate outcomes, and financial risk is managed. You will also ensure suppliers actively perform and comply with contractual goals and SLAs.
Job Details – Key Responsibilities
- Accountable for the control and analysis of supplier audit outcome data, sharing and reporting identified trends, recommending data‑driven solutions to stakeholders, and supporting improvements and outsourcing operational efficiencies within supplier firms.
- Develop a comprehensive understanding of all internal and supplier claims processes, new commercial initiatives, best practices, and the impact of inefficient processes or poor outcomes on customer journey, leakage, finance and fraud.
- Design and develop relevant and effective audit approaches, capturing mechanisms that are flexible to accommodate changing business needs and allow us to capture, monitor and measure performance.
- Manage relationships with senior stakeholders within each supplier, ensuring scoping, attendance, agendas and feedback is delivered effectively and communicate results clearly.
- Complete on‑site and remote risk‑based audits – apply technical knowledge to contract builds and terms to develop audit questions and deliver independent, balanced, evidence‑based reporting.
- Apply root‑cause analysis, including assessment of systems and controls, complaints (including FOS) and identify areas for indemnity savings, strengths and development opportunities, providing focused solutions.
Essential Skills & Experience
- Strong audit experience within supplier/supply chain space in a regulated environment such as insurance or financial services.
- Strong analytical skills – able to interpret MI, identify risk and opportunity, and communicate clearly to a wide range of stakeholders; stakeholder engagement skills are a must.
- Coaching ability is highly advantageous to develop internal teams and the external supply chain.
Interview Process
- Recruiter screening call.
- 1st stage interview with hiring leader.
- 2nd interview with hiring leaders leader.
As a Disability Confident employer, we’re committed to inclusive recruitment and welcome applications via the Disability Confident Scheme. Regrettably, we are unable to offer sponsorship for this role.
Benefits
- Flexible working – hybrid approach; discuss with recruiter.
- Competitive bonus scheme – eligible for annual 4Cs performance bonus.
- Financial wellbeing – 4× salary life‑assurance, income protection at no extra cost, matched pension contributions up to 10%, discounts, cashback, free independent mortgage advice and financial wellbeing support.
- Mental wellbeing programme – thrive mental health app, 24/7 colleague assistance programme, in‑house mental health first aiders, support groups, and a dedicated team.
- Additional perks – 25 days annual leave plus bank holidays, option to buy or sell a week, health care cashback plans, dental plans, discounted health assessments, cycle‑to‑work and tech schemes, free onsite facilities, social events.
Hastings Group is an equal opportunities employer and treats all applicants fairly regardless of gender, age, race, disability, ethnicity, religion, sexual orientation, gender reassignment or marital/family status. We conduct thorough referencing, including credit and criminal record checks. We aim to create an inclusive environment where everyone can thrive. If you need reasonable adjustments during recruitment, please let us know.
Supplier Auditor - Home in Leicester employer: Hastings Direct
Hastings Group is an exceptional employer that prioritises innovation and employee empowerment, offering a hybrid working model from locations such as Leicester, London, or Bexhill. With a strong focus on mental wellbeing, competitive benefits including a generous bonus scheme, and ample opportunities for professional growth, we foster a supportive culture where every team member can thrive and contribute to meaningful customer outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Auditor - Home in Leicester
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to supplier auditing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Supplier Auditor - Home in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supplier Auditor role. Highlight your audit experience and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission. Keep it concise but impactful, and don’t forget to mention your analytical skills!
Showcase Your Stakeholder Engagement Skills:Since stakeholder engagement is key for this role, make sure to include examples of how you've successfully managed relationships in previous positions. We love seeing how you communicate and collaborate with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Direct
✨Know Your Auditing Basics
Make sure you brush up on your auditing knowledge, especially in the context of the supply chain and insurance sectors. Understand the key principles of risk-based audits and be ready to discuss how you would apply these in real scenarios.
✨Understand the Company’s Culture
Research the company’s values and culture. Since they focus on innovation and customer outcomes, think about how your personal values align with theirs. Be prepared to share examples of how you've contributed to a positive culture in previous roles.
✨Prepare for Stakeholder Engagement
Since managing relationships with senior stakeholders is crucial, think of past experiences where you successfully engaged with different levels of management. Prepare to discuss how you would approach scoping and delivering feedback effectively.
✨Showcase Your Analytical Skills
Be ready to demonstrate your analytical skills by discussing specific instances where you identified risks or opportunities through data analysis. Think about how you can communicate complex information clearly to various stakeholders, as this will be key in your role.
