Repair Claims Team Lead – Customer Excellence in Leicester

Repair Claims Team Lead – Customer Excellence in Leicester

Leicester Full-Time On-site
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Hastings Direct in Leicester is seeking a Claims Team Leader for the Repair unit within a hybrid role. You will lead a team of about 13, driving performance, engagement and continuous improvement while maintaining a customer-first approach.

The role requires strong leadership, coaching and stakeholder management skills, with a focus on delivering excellent customer and business outcomes in a busy claims environment.

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Repair Claims Team Lead – Customer Excellence in Leicester employer: Hastings Direct

Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.

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Contact Details:

Hastings Direct Recruitment Team