Hastings Direct in Leicester is seeking a Policy Review Advisor – Multichannel to review policies across phone and digital chat, ensuring accurate information and fair customer outcomes. You will balance customer experience with risk checks while handling a mix of channels.
The role offers hybrid working, 37.5 hours per week, training in the office for 8 weeks, and a starting salary of £26,230 with a broad benefits package and opportunities for development.
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Multichannel Policy Review Specialist (Hybrid) in Leicester employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
