Monitoring & Observability Engineer in Leicester

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we’ve made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.

We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.

We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success.

• Supporting the design of, building, and maintaining scalable and reliable monitoring and observability solutions for the IT infrastructure and applications, using various technologies and platforms.
• Supporting the design of, building and maintaining scalable and reliable event management capabilities to drive auto-healing in support of better performance and stability.
• Ensuring that the monitoring & observability solutions capture business SLAs, KPIs, and provide actionable insights and alerts for performance, availability, security, and compliance issues.
• Supporting the centre of excellence for monitoring & observability, which provides guidance, support, and training for the IT staff and stakeholders on the best practices, standards, and tools for this domain.
• Collaborating with other CIO teams, such as operations, security, and architecture, to ensure that the monitoring requirements are being delivered as part of the SDLC (shift left) in support of a DevOps culture.
• Supporting the ongoing evaluation of new capabilities in the monitoring technology stack, conducting proof of concepts, pilots, and tests to validate their suitability together with the Senior Monitoring & Observability Engineer.

• Proven experience in Site Reliability Engineering, monitoring & observability, or a related field.
• Expert knowledge and skills in various monitoring & observability technologies and platforms, especially Dynatrace, Grafana, Azure Monitor.
• Broad experience and skills in scripting, such as JavaScript and Python.
• Experience with automation, such as Azure DevOps Pipelines, Rundeck or similar.
• Excellent communication, collaboration and coaching skills, with the ability to adjust approach according to varying levels of technical ability.
• Highly motivated, self-directed, and adaptable, with the ability to work in a fast-paced and dynamic environment.

• Attractive salary based on experience (pay reviews also completed each year).
• Flexible working approach.
• Competitive bonus scheme based on performance.
• Support for physical wellbeing through healthcare cash plan.
• Financial wellbeing support including life assurance cover and pension contributions.
• Mental wellbeing programme with various support options.
• 25 days annual leave + bank holidays, with options to buy or sell leave.
• Access to private healthcare, dental plans, and other benefits.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.