At a Glance
- Tasks: Manage complex motor personal injury claims and engage with various stakeholders for resolution.
- Company: Join Hastings Direct, a forward-thinking employer committed to inclusivity and growth.
- Benefits: Enjoy flexible working, competitive bonuses, and comprehensive mental and financial wellbeing support.
- Other info: Opportunities for mentoring and professional development in a supportive team.
- Why this job: Be part of a specialist unit shaping the future of claims management in a dynamic environment.
- Qualifications: Experience in high-value motor bodily injury claims and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Leicester, London or Bexhill (all hybrid)
Role Overview
We’re seeking a number of experienced Large Loss Technicians to manage a portfolio of significant bodily injury claims (up to a value of £250k). You’ll be joining an expanding Technical Claims Unit that is evolving to meet the increasing complexity of the motor bodily injury landscape. In this role, you will play a key part in enhancing our technical capability, contributing to the continued growth and development of a specialist unit that is central to our future claims strategy. If you’re passionate about technical excellence and ready to be part of a growing specialist unit, we’d love to hear from you.
Key Responsibilities
- Managing your own portfolio of complex motor personal injury claims, typically valued up to £250k, working within agreed authority levels and business defined criteria to ensure consistent and effective decision making.
- Engaging and negotiating with a wide range of stakeholders to drive efficient and fair claim resolution. This includes customers, witnesses, insurers, solicitors, repairers, engineers, forensic accountants, investigators, medical agencies, police authorities and a multitude of other third parties.
- Supporting colleagues through technical coaching and guidance and acting as a technical referral point – providing coaching, mentoring and training to ensure our colleagues build confidence and capability in handling complex bodily injury claims.
- Conducting technical audits as required, accurately recording any findings and highlighting emerging trends or knowledge gaps.
- Identifying and preventing fraudulent activity, ensuring claims are handled with diligence and integrity.
- Participating in strategic projects aimed at enhancing our technical capability and ensuring the unit stays ahead of industry trends and best practice.
Essential Skills and Experience
- Proven experience in handling high value motor bodily injury claims – with regular exposure to cases exceeding £150k-250k.
- Sound demonstrable technical knowledge of motor injury claims including liability, causation, quantum assessment, rehabilitation and litigation strategy.
- Sound understanding of legal frameworks, including the CPR, case law developments, Ogden principles and claims cost management.
- Experience of mentoring or coaching others, acting as a technical referral point or contributing to capability development.
- Experience of working with external suppliers such as solicitors, counsel, medical experts etc.
- Strong analytical capability – able to identify trends – alongside good computer literacy.
Interview Process
- Recruiter screening call.
- 1st stage technical test (virtual via Teams).
- 2nd interview with hiring team (virtual via Teams).
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.
Regrettably, we are unable to offer sponsorship for this role.
Benefits
- Flexible working – we champion a flexible hybrid working approach.
- Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus.
- Financial wellbeing – 4x your salary with our life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, discounts, cashback, free independent mortgage advice and free access to financial wellbeing support.
- Mental wellbeing programme – thrive mental health app, colleague assistance programme 24/7, in-house mental health first aiders, support groups and dedicated team to cover your needs.
- Additional: 25 days annual leave + bank holidays, option to buy or sell a week, health care cash back plans, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events, and more.
Equal Opportunity and Recruitment
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Large and Complex Loss Claims Technician in Leicester employer: Hastings Direct
Hastings Direct is an exceptional employer for Actuarial Graduates, offering a dynamic work environment in London that fosters professional growth and innovation. With a strong focus on employee well-being, the company provides competitive benefits including flexible working arrangements, a robust bonus scheme, and access to mental health resources. The collaborative culture encourages the development of cutting-edge actuarial skills through hands-on experience with modern tools like Python and AI, making it an ideal place for motivated individuals to launch their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Large and Complex Loss Claims Technician in Leicester
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We think you need these skills to ace Large and Complex Loss Claims Technician in Leicester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hastings Direct.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hastings Direct. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hastings Direct
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hastings Direct to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hastings Direct, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hastings Direct's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
