Hastings Direct in the United Kingdom seeks a Home Claims Team Leader to manage a team of home claims handlers, ensuring high-quality claims processing for both Hastings Direct and outsourced partners. The role requires a tenacious, results-driven approach and leadership in a growing claims area.
The successful candidate will set objectives, coach staff, conduct PDRs, and oversee payments per SLA, while driving continuous improvement in claims handling and team performance.
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Hybrid Home Claims Team Leader in Leicester employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.