Hastings Direct in Leicester is seeking a Desktop Support Technician to join our IT Operations team on a 6‑month fixed term contract. You will own 2nd Line incidents, log and update tickets, and collaborate with 1st Line and broader IT groups to resolve issues quickly.
You’ll provide hands-on support across Windows desktops and end-user devices, working with suppliers and project teams to rollout changes, while keeping colleagues informed and confident in their tech.
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Hands-On 2nd Line Desktop Support Specialist (Leicester) employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.