At a Glance
- Tasks: Lead a dynamic team in managing property damage claims with a focus on performance and customer satisfaction.
- Company: Join Hastings Direct, a forward-thinking company dedicated to excellent service and team development.
- Benefits: Enjoy flexible hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Be part of a supportive environment that values innovation and teamwork.
- Why this job: Make a real difference by coaching and developing your team while ensuring top-notch customer outcomes.
- Qualifications: Proven leadership skills and experience in claims management are essential.
The predicted salary is between 50000 - 60000 £ per year.
Hastings Direct is seeking a senior leader to head the Third Party Property Damage team within the Claims Operations function.
You will set objectives, drive performance, and coach colleagues to deliver efficient, accurate claims handling aligned with regulatory standards and excellent customer outcomes.
Leading with a coaching mindset, you will manage 1:1s, PDRs, and team meetings, ensuring development and high engagement while maintaining a customer-centered approach across all activities.
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We think you need these skills to ace Flexible Hybrid Claims Team Leader – Property Damage in Leicester
Leadership Skills
Coaching Skills
Performance Management
Claims Handling
Regulatory Compliance
Customer Service Orientation
Team Management
