Hastings Direct in Leicester is seeking a Customer Advisor to handle First Notification of Loss. You will take inbound calls at the point of incident, log claims across portals, and gather all required information with accuracy.
You will validate details, document actions, and help customers reach the right outcome first time while delivering empathetic support. The role offers hybrid working and training.
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First Notification of Loss Advisor | Hybrid (Leicester) employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
