Hastings Direct in Leicester is looking for a Collections Representative to support customers in arrears on lending products. You will handle inbound/outbound calls, negotiate affordable repayment plans and use forbearance options while keeping customer outcomes fair and compliant.
The role requires at least two years in financial services collections, with strong communication, empathy and attention to detail. We offer hybrid working, a starting salary of £26,850 and generous benefits.
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Empathetic Loan Collections Specialist (Hybrid) in Leicester employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
