Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with insurance queries and deliver quality support.
- Company: Leading digital insurance provider in Leicester with a dynamic team.
- Benefits: Starting salary of £25,150, increasing post-training, with growth potential.
- Why this job: Join a fast-paced environment and make a real difference for customers.
- Qualifications: Excellent communication skills and a customer-focused mindset.
The predicted salary is between 25150 - 25500 £ per year.
A leading digital insurance provider in Leicester is seeking a Customer Support Agent to assist customers with their insurance queries. This dynamic role involves active listening and problem-solving to deliver quality outcomes.
The starting salary is £25,150, increasing to £25,500 post-training, with potential for further progression.
The ideal candidate should possess excellent communication skills and a customer-centric approach, thriving in a fast-paced environment.
Customer Renewals Specialist – Growth & Benefits in Leicester employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Renewals Specialist – Growth & Benefits in Leicester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your active listening skills. During interviews, make sure to really listen to what the interviewer is saying. It’ll help you respond thoughtfully and demonstrate your problem-solving abilities.
✨Tip Number 3
Show off your communication skills! Whether it’s through a phone call or video interview, be clear and concise. Use examples from your past experiences to illustrate how you’ve successfully handled customer queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Renewals Specialist – Growth & Benefits in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Renewals Specialist. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your ability to convey information clearly and effectively in your written application. Let us see your personality shine through!
Highlight Problem-Solving Abilities: We’re looking for someone who can think on their feet! Include examples in your application that demonstrate your problem-solving skills and how you've successfully handled customer queries in the past.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Hastings Direct
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the specific services offered by the company. Brush up on common customer queries and how to address them effectively. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. You might want to prepare examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction.
✨Emphasise Problem-Solving Abilities
Think of specific instances where you've had to think on your feet to solve a problem. Be ready to share these stories during the interview, as they demonstrate your ability to handle challenges and provide quality outcomes for customers.
✨Be Customer-Centric
During the interview, highlight your customer-centric approach. Discuss how you prioritise customer needs and how you adapt to different situations. This will resonate well with the company's focus on delivering exceptional service.