Claims Handler Apprentice – FNOL & Customer Care in Leicester

Claims Handler Apprentice – FNOL & Customer Care in Leicester

Leicester Apprenticeship 26230 - 26230 £ / year (est.) No working from home possible
Hastings Direct

At a Glance

  • Tasks: Support customers through their claims journey with empathy and professionalism.
  • Company: Hastings Direct, a dynamic company in the insurance sector.
  • Benefits: Earn while you learn with a starting salary of £26,230 and career growth opportunities.
  • Other info: Pathway to further qualifications and a supportive work environment.
  • Why this job: Kickstart your career with a paid apprenticeship and gain valuable skills.
  • Qualifications: A levels with grade C or above, plus strong communication and numeracy skills.

The predicted salary is between 26230 - 26230 £ per year.

Hastings Direct is offering an exciting Apprenticeship as a Claims Handler in Leicester. This full-time position allows you to earn while you learn, with a starting salary of £26,230. You will support customers during their claims journey, providing empathy and professionalism.

We are looking for candidates who have completed their A levels with grade C or above, and possess good interpersonal, communication, and numeracy skills. This role offers a pathway toward further qualifications and career growth.

Claims Handler Apprentice – FNOL & Customer Care in Leicester employer: Hastings Direct

Hastings Direct is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where you can thrive while earning a competitive salary. As a Claims Handler Apprentice in Leicester, you'll benefit from hands-on experience in customer care, with ample opportunities for further qualifications and career advancement in a dynamic and empathetic environment.

Hastings Direct

Contact Details:

Hastings Direct Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Handler Apprentice – FNOL & Customer Care in Leicester

Tip Number 1

Make sure you research Hastings Direct and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their culture.

Tip Number 2

Practice your communication skills! Since this role is all about supporting customers, being able to express yourself clearly and empathetically will set you apart. Try mock interviews with friends or family to get comfortable.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the company and might even lead to a referral, which can boost your chances of landing that apprenticeship.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Claims Handler Apprentice – FNOL & Customer Care in Leicester

Empathy
Professionalism
Interpersonal Skills
Communication Skills
Numeracy Skills
Customer Service
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about yourself that makes you unique.

Tailor Your Application:Make sure to customise your application for the Claims Handler role. Highlight your relevant skills and experiences that match what we’re looking for, like your communication and numeracy skills. This shows us you’ve done your homework!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Hastings Direct

Know Your Stuff

Before the interview, make sure you understand the role of a Claims Handler and what FNOL (First Notice of Loss) entails. Research Hastings Direct and their values, so you can align your answers with what they stand for.

Show Your Empathy

Since this role involves supporting customers during their claims journey, be prepared to discuss how you would handle difficult situations with empathy and professionalism. Think of examples from your past experiences where you've demonstrated these skills.

Brush Up on Your Numeracy Skills

As a Claims Handler, you'll need to be comfortable with numbers. Review basic numeracy concepts and be ready to tackle any numerical questions that may come up during the interview. This will show that you're prepared and capable.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the apprenticeship and career growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.