At a Glance
- Tasks: Manage complex motor injury claims and negotiate with various stakeholders for fair resolutions.
- Company: Join Hastings Group, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy flexible hybrid working, competitive salary, and a comprehensive wellbeing package.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact in the evolving motor bodily injury landscape while developing your skills.
- Qualifications: Experience in high-value motor injury claims and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Large and Complex Loss Claims Technician - Leicester, London or Bexhill (all hybrid)
Role overview
We're seeking experienced Large Loss Technicians to manage a portfolio of significant bodily injury claims (up to £250k) and strengthen the technical expertise within our Bodily Injury department.
You'll join an expanding Technical Claims Unit evolving to meet the increasing complexity of the motor bodily injury landscape.
As part of this specialist unit, you will enhance our technical capability and contribute to continued growth and development.
Responsibilities
- Manage your own portfolio of complex motor personal injury claims, typically valued up to £250k, within agreed authority levels and business criteria to ensure consistent and effective decision making.
- Engage and negotiate with a wide range of stakeholders (customers, witnesses, insurers, solicitors, repairers, engineers, forensic accountants, investigators, medical agencies, police authorities and other third parties) to drive efficient and fair claim resolution.
- Support colleagues through technical coaching and guidance, acting as a technical referral point by providing coaching, mentoring and training to build confidence and capability in handling complex bodily injury claims.
- Conduct technical audits as required, accurately recording findings and highlighting emerging trends or knowledge gaps.
- Identify and prevent fraudulent activity, ensuring claims are handled with diligence and integrity.
- Participate in strategic projects aimed at enhancing technical capability and keeping the unit ahead of industry trends and best practice.
Essential skills & experience
- Proven experience handling high value motor bodily injury claims, regularly managing cases exceeding £150k £250k.
- Demonstrable technical knowledge of motor injury claims, including liability, causation, quantum assessment, rehabilitation and litigation strategy.
- Sound understanding of legal frameworks (CPR, case law developments, Ogden principles) and claims cost management.
- Experience mentoring or coaching others, acting as a technical referral point or contributing to capability development.
- Experience working with external suppliers such as solicitors, counsel, medical experts, etc.
- Strong analytical capability to identify trends and good computer literacy.
Benefits
- Competitive salary.
- Flexible hybrid working approach.
- Annual 4Cs performance bonus scheme available to all colleagues.
- Financial wellbeing package: 4 salary life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, discounts, cashback, free independent mortgage advice and access to financial wellbeing support.
- Mental wellbeing programme: Thrive mental health app, colleague assistance programme available 24/7, in house mental health first aiders, support groups and a dedicated team.
- 25 days annual leave + bank holidays, with the option to buy or sell a week; health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events and more.
Regrettably, we are unable to offer sponsorship for this role.
Hastings Group is an equal opportunities employer.
We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
We also conduct thorough referencing, including credit and criminal record checks.
If you require reasonable adjustments during the recruitment process, please let us know.
Large and Complex Loss Claims Technician employer: Hastings Direct
Hastings Direct is an exceptional employer for Actuarial Graduates, offering a dynamic work environment in London that fosters professional growth and innovation. With a strong focus on employee well-being, the company provides competitive benefits including flexible working arrangements, a robust bonus scheme, and access to mental health resources. The collaborative culture encourages the development of cutting-edge actuarial skills through hands-on experience with modern tools like Python and AI, making it an ideal place for motivated individuals to launch their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Large and Complex Loss Claims Technician
✨Dive Into Industry Networking Events
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We think you need these skills to ace Large and Complex Loss Claims Technician
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hastings Direct.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hastings Direct. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hastings Direct
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hastings Direct to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hastings Direct, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hastings Direct's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
