Insurance Claims Specialist - Intervention
Insurance Claims Specialist - Intervention

Insurance Claims Specialist - Intervention

Coventry Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle insurance claims and assist customers with their queries.
  • Company: Join a leading insurance firm known for its commitment to customer service.
  • Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
  • Why this job: Make a real impact by helping people during challenging times in a dynamic role.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Rotational shifts include evenings and weekends; perfect for those seeking flexibility.

The predicted salary is between 28800 - 48000 £ per year.

Location: Leicester (Hybrid) One day a week in the office

Working Hours: Rotational shift patterns. Shifts vary, MUST be available to work evenings and some weekends.

  • Week 1: Mon: 11:30 - 19:30
  • Wed: 10:30 - 18:30
  • Thurs: 10:30 - 18:30
  • Fri: 10:30 - 18:30 - No weekends.
  • Week 2: Mon: 13:00 - 20:30
  • Tues: 13:00 - 20:30
  • Wed: 13:00 - 20:30
  • Thurs: 13:00 - ...

Insurance Claims Specialist - Intervention employer: Hastings Direct

As an Insurance Claims Specialist - Intervention at our Leicester location, you will join a dynamic team that values collaboration and innovation. We offer a supportive work culture with flexible hybrid working arrangements, competitive benefits, and ample opportunities for professional development, ensuring that you can grow your career while making a meaningful impact in the lives of our clients.
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Contact Detail:

Hastings Direct Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Claims Specialist - Intervention

✨Tip Number 1

Familiarise yourself with the insurance claims process and common terminology. This will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 3

Prepare for situational questions by thinking of examples from your past experiences where you've successfully handled claims or resolved conflicts. This will showcase your problem-solving skills.

✨Tip Number 4

Be ready to discuss your availability for the rotational shifts. Showing flexibility and a willingness to work evenings and weekends can set you apart from other candidates.

We think you need these skills to ace Insurance Claims Specialist - Intervention

Customer Service Skills
Attention to Detail
Analytical Skills
Problem-Solving Skills
Communication Skills
Time Management
Empathy
Negotiation Skills
Knowledge of Insurance Policies
Data Entry Skills
Conflict Resolution
Adaptability
Teamwork
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Insurance Claims Specialist - Intervention position. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in insurance claims or customer service roles. Use specific examples to demonstrate your problem-solving abilities and attention to detail.

Show Flexibility: Since the role requires working rotational shifts, make sure to mention your availability for evenings and weekends in your application. This shows that you are adaptable and willing to meet the company's needs.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your passion for helping others and how your skills align with the company's values.

How to prepare for a job interview at Hastings Direct

✨Understand the Role

Make sure you have a clear understanding of what an Insurance Claims Specialist - Intervention does. Familiarise yourself with the key responsibilities and skills required for the role, as this will help you answer questions more effectively.

✨Prepare for Shift Patterns

Since the job involves rotational shift patterns, be ready to discuss your availability. Highlight your flexibility and willingness to work evenings and weekends, as this is crucial for the role.

✨Showcase Your Communication Skills

As a claims specialist, you'll need to communicate effectively with clients and colleagues. Prepare examples of how you've successfully handled difficult conversations or resolved conflicts in the past.

✨Research the Company

Take some time to learn about the company’s values, mission, and recent developments. This will not only help you tailor your answers but also show your genuine interest in working for them.

Insurance Claims Specialist - Intervention
Hastings Direct
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  • Insurance Claims Specialist - Intervention

    Coventry
    Full-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-05-07

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    Hastings Direct

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