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- Tasks: Support customers with their policy renewals and provide tailored product options.
- Company: Hastings Direct, a customer-focused company in a dynamic work environment.
- Benefits: Starting salary of £26,230, hybrid working, and opportunities for salary progression.
- Why this job: Join a team that values customer service and offers career growth and flexibility.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 26230 - 29500 £ per year.
Hastings Direct in Bexhill-on-Sea is seeking a Renewals Customer Advisor to support customers during their policy renewal process. The position involves listening to customer queries and providing suitable product options.
This full-time role includes hybrid working with a salary starting at £26,230, which will progress to £26,550 after training, with potential to reach £29,500.
The company values customer centricity and offers a dynamic work environment.
Hybrid Renewals Advisor — Career Growth & Flexibility employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Renewals Advisor — Career Growth & Flexibility
✨Tip Number 1
Get to know Hastings Direct and their values! Research their customer-centric approach and think about how you can demonstrate that in your conversations. We want to see how you can connect with customers and provide tailored solutions.
✨Tip Number 2
Practice active listening! During interviews, show us that you can really listen to customer queries and respond thoughtfully. This will highlight your ability to understand and meet customer needs, which is key for a Renewals Customer Advisor.
✨Tip Number 3
Be ready to discuss your flexibility! Since this role offers hybrid working, we want to hear how you can adapt to different work environments. Share examples of how you've successfully managed your time and tasks in various settings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're proactive and keen on joining our team at Hastings Direct. Don’t miss out on this opportunity!
We think you need these skills to ace Hybrid Renewals Advisor — Career Growth & Flexibility
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Renewals Customer Advisor role. We want to see how your skills can help us support our customers effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how you can contribute to our customer-centric approach. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: As a Renewals Customer Advisor, communication is key. Use clear and concise language in your application to demonstrate your ability to listen and respond to customer queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Hastings Direct
✨Know Your Stuff
Before the interview, make sure you understand Hastings Direct's products and services. Familiarise yourself with the renewal process and common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer-Centric Approach
Since the company values customer centricity, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you listened to their needs and provided tailored solutions. This will highlight your suitability for the Renewals Customer Advisor position.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It shows that you value communication, which is key in a role that involves supporting customers through their policy renewals.
✨Emphasise Flexibility and Growth Mindset
Highlight your adaptability and willingness to learn. Since this role offers hybrid working and opportunities for career growth, share examples of how you've embraced change in previous roles and how you’re eager to develop your skills further at Hastings Direct.