Hybrid Inbound Customer Service Advisor

Hybrid Inbound Customer Service Advisor

Full-Time 26230 - 29500 £ / year (est.) No working from home possible
Hastings Direct

At a Glance

  • Tasks: Provide exceptional customer service and assist with product inquiries over the phone.
  • Company: Hastings Direct, a leading company in customer service excellence.
  • Benefits: Starting salary of £26,230, hybrid working, and comprehensive benefits package.
  • Other info: Great career progression opportunities and in-house training provided.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 26230 - 29500 £ per year.

Hastings Direct is seeking a Customer Service Advisor in Bexhill-on-Sea to provide exceptional customer experiences. In this role, you’ll handle telephony communications, assisting customers with inquiries about products and policies. With hybrid working, you’ll typically visit the office once a week, paired with comprehensive in-house training.

The position offers a starting salary of £26,230, increasing to £26,550 after training, with further progression opportunities up to £29,500, along with a comprehensive benefits package.

Hybrid Inbound Customer Service Advisor employer: Hastings Direct

Hastings Direct is an exceptional employer for Actuarial Graduates, offering a dynamic work environment in London that fosters professional growth and innovation. With a strong focus on employee well-being, the company provides competitive benefits including flexible working arrangements, a robust bonus scheme, and access to mental health resources. The collaborative culture encourages the development of cutting-edge actuarial skills through hands-on experience with modern tools like Python and AI, making it an ideal place for motivated individuals to launch their careers.

Hastings Direct

Contact Details:

Hastings Direct Recruitment Team

We think you need these skills to ace Hybrid Inbound Customer Service Advisor

Customer Service Skills
Telephony Communication
Product Knowledge
Policy Understanding
Problem-Solving Skills
Attention to Detail
Adaptability