Hastings Direct in Bexhill-on-Sea is seeking a Customer Resolutions Specialist (Claims) to investigate and resolve customer complaints with a high level of service. The role combines in-office training with hybrid working patterns, visiting the office weekly while performing many duties remotely.
A strong emphasis on empathy, clear communication, and policy adherence will help deliver fair outcomes. You will join a FCA-regulated environment handling motor claims and customer interactions, with
Hybrid Claims Resolution Specialist - Customer Experience employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
