Hastings Direct seeks a Home Complaints Specialist for our Leicester office. You will investigate and resolve home complaints and home claim complaints within FCA-regulated guidelines, delivering exceptional customer service and clear, empathetic communication.
Join a supportive team with hybrid working, training in the first weeks, and a salary of Β£32,650 plus benefits. The role offers progression, a friendly office environment, and opportunities to develop regulatory and claims expertise.
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Home Claims Resolution Specialist employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.