Hastings Direct is seeking a Customer Advisor – First Notification of Loss in Leicester to support customers at the point of incident. You’ll log claims across portals, gather information, and ensure accurate preparation for the next stage. Hybrid working applies, with training and office time once a week.
The role emphasizes accuracy, empathy, and delivering first-time right outcomes, handling difficult conversations, and providing outstanding customer service.
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First-Notice of Loss Claims Advisor employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
