Complex Loss Claims Handler - Household
Complex Loss Claims Handler - Household

Complex Loss Claims Handler - Household

Coventry Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle complex household claims and support customers through the process.
  • Company: Join Hastings Direct, a leading digital insurance provider in the UK.
  • Benefits: Enjoy hybrid working, flexible hours, and great corporate perks.
  • Why this job: Be part of a dynamic team focused on innovation and customer satisfaction.
  • Qualifications: No specific experience required; just a passion for helping others.
  • Other info: Opportunities for growth and development in a fast-paced environment.

The predicted salary is between 28800 - 43200 £ per year.

Location - Leicester, London or Bexhill (Hybrid) but with good flexibility around how often you'd be required to attend the office.

Welcome to Hastings Direct. We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years.

Complex Loss Claims Handler - Household employer: Hastings Direct

At Hastings Direct, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With flexible hybrid working arrangements in vibrant locations like Leicester, London, or Bexhill, we provide our Complex Loss Claims Handlers with ample opportunities for professional growth and development, alongside competitive benefits that support a healthy work-life balance.
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Contact Detail:

Hastings Direct Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Loss Claims Handler - Household

✨Tip Number 1

Familiarise yourself with the insurance industry, particularly in household claims. Understanding common issues and trends can help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the insurance sector, especially those who work in claims handling. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.

✨Tip Number 3

Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully handled complex claims or resolved disputes. This will showcase your problem-solving skills.

✨Tip Number 4

Research Hastings Direct's values and recent developments. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is genuinely interested in the company.

We think you need these skills to ace Complex Loss Claims Handler - Household

Claims Management
Customer Service Skills
Attention to Detail
Negotiation Skills
Analytical Skills
Problem-Solving Skills
Communication Skills
Time Management
Empathy
Knowledge of Insurance Policies
Regulatory Compliance
Report Writing
Conflict Resolution
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Complex Loss Claims Handler. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in claims handling, particularly in complex loss situations. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving abilities.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Hastings Direct and how your background makes you a great fit for their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.

How to prepare for a job interview at Hastings Direct

✨Understand the Role

Make sure you have a clear understanding of what a Complex Loss Claims Handler does, especially in the context of household claims. Familiarise yourself with common scenarios and challenges faced in this role, as well as the specific skills required.

✨Research Hastings Direct

Take some time to learn about Hastings Direct, their values, and their approach to digital insurance. Knowing their mission to become the best and biggest in the UK market will help you align your answers with their goals during the interview.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific claims situations. Prepare examples from your past experience that demonstrate your problem-solving skills, attention to detail, and ability to manage complex cases effectively.

✨Show Your Flexibility

Since the role offers hybrid working with flexibility, be ready to discuss how you can adapt to different working environments. Highlight any previous experiences where you successfully managed remote work or adapted to changing circumstances.

Complex Loss Claims Handler - Household
Hastings Direct
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  • Complex Loss Claims Handler - Household

    Coventry
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-05-07

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    Hastings Direct

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