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- Tasks: Lead the execution of our Home Claims commercial strategy and drive performance improvements.
- Company: Join Hastings Direct, a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible hybrid working, competitive bonuses, private medical insurance, and 27 days annual leave.
- Why this job: Be part of a dynamic team focused on innovation and making a real impact in the insurance industry.
- Qualifications: Experience in home claims and strong analytical skills are essential for this role.
- Other info: We promote inclusivity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Location - Leicester or Bexhill- Hybrid (though we're open to flexibility in regards to how often you'd be required to be in the office)
Welcome to Hastings Direct. We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there's even bigger opportunity out there. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you.
Role overview: As one of our Commercial Managers in Home Claims, you'll be delivering the execution of our commercial and trading strategy. You'll work with both internal and external stakeholders to deliver bold and ambitious targets, supporting our transformation into a market leading Home Claims function. This role will focus on all aspects of the Home Claims strategy.
Job details - you'll need to have demonstrable experience in:
- Supporting the delivery of our Home Claims strategy to maximise commercial outcomes
- Driving data led performance improvement opportunities, working across the Hastings Direct matrix (e.g. Commercial, SRM, In-House Surveyors, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes as appropriate
- Managing contractual relationships with external suppliers to achieve great commercial and customer outcomes
- Managing risk and business continuity with business area, developing appropriate strategies to mitigate threats
- Owning the commercial performance of a key component of Home Claims
- Identifying trading performance improvement opportunities
Essential skills we would love you to have:
- Great knowledge of home claims/commercial knowledge within a home claims settling is highly desirable
- Strong and demonstrable commercial aptitude combined with analytical capability - able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectively
- Excellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externally
The interview process involves the below:
- Initial introductory screening call
- 1st stage interview with hiring leader involving a case study (1hr 30 minutes - Microsoft Teams)
- 2nd stage interview with the director of the department (30 minutes - Microsoft Teams)
As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS).
Benefits: in addition to a competitive salary and £5k car allowance you will also receive:
- Flexible working - we champion a flexible hybrid working approach
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
- Physical wellbeing - Hastings pay for you to receive private medical Insurance (PMI)
- Financial wellbeing - providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%
- Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, and support groups
- 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks
- Access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Commercial Strategy Manager - Home Claims in Bexhill-On-Sea employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Strategy Manager - Home Claims in Bexhill-On-Sea
✨Tip Number 1
Familiarise yourself with Hastings Direct's 4Cs culture. Understanding their focus on colleagues, customers, company, and community will help you align your responses during interviews and demonstrate that you share their values.
✨Tip Number 2
Prepare to discuss specific examples of how you've driven data-led performance improvements in previous roles. This will showcase your analytical capabilities and commercial aptitude, which are essential for the Commercial Strategy Manager position.
✨Tip Number 3
Research the home claims market and current trends affecting it. Being knowledgeable about industry challenges and opportunities will allow you to engage more effectively with interviewers and demonstrate your expertise.
✨Tip Number 4
Practice articulating complex data and concepts clearly. Since the role involves influencing senior stakeholders, honing your communication skills will be crucial in making a strong impression during the interview process.
We think you need these skills to ace Commercial Strategy Manager - Home Claims in Bexhill-On-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial strategy and home claims. Use specific examples that demonstrate your ability to drive performance improvements and manage stakeholder relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your analytical capabilities and communication skills. Be sure to convey your understanding of their 4Cs culture.
Showcase Relevant Achievements: When detailing your work experience, focus on achievements that relate to the job description. Use metrics where possible to illustrate your impact, such as improvements in commercial outcomes or successful management of supplier relationships.
Prepare for the Interview Process: Familiarise yourself with the interview process outlined in the job description. Prepare for the case study by practising how to present data-driven insights clearly and effectively, as well as how to influence senior stakeholders.
How to prepare for a job interview at Hastings Direct
✨Understand the Home Claims Landscape
Before your interview, make sure you have a solid grasp of the home claims market. Familiarise yourself with current trends, challenges, and opportunities in the sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for the Case Study
The first stage interview includes a case study, so practice analysing data and presenting your findings clearly. Think about how you can apply your analytical skills to real-world scenarios related to home claims, and be ready to discuss your thought process during the interview.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Prepare examples of how you've effectively communicated complex ideas to senior stakeholders in the past. Be ready to articulate your thoughts clearly and confidently, both in writing and verbally.
✨Demonstrate Commercial Acumen
Highlight your experience in driving commercial outcomes and managing supplier relationships. Be prepared to discuss specific instances where you've identified performance improvement opportunities and how you successfully implemented strategies to achieve them.
