Hastings Direct is seeking a Claims Operations Manager to lead the Accidental Damage claims operation in the UK across multiple sites and with outsourced partners. You will drive performance, quality and customer outcomes, coaching teams to achieve ambitious targets and ensure policy-compliant decisions.
You will work closely with internal and external stakeholders to deliver ongoing improvement, data-informed decisions and a market-leading claims operation.
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Claims Operations Leader - Multi-Location & Hybrid employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
