Hastings Direct is seeking a Service Response Technician to be the first point of contact for colleagues needing Technology Services support. You will cover phone, chat, email, self‑service and face‑to‑face support at the Tech Bar, ensuring responsive, professional, and customer‑focused service.
The role requires working from Leicester or Bexhill four days per week under a 6‑month fixed term contract, with a clear ownership from initial contact to resolution and ongoing updates to colleagues.
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Tech Bar Support Technician (6‑Month Contract) in Bexhill-on-Sea employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
