Second Line Support Leader - Shape IT Service Quality in Bexhill-on-Sea

Second Line Support Leader - Shape IT Service Quality in Bexhill-on-Sea

Bexhill-on-Sea Full-Time On-site
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Hastings Direct is seeking an experienced Technology Services Leader to own Second Line Support across the organisation. You will lead a specialist team, influence delivery and governance, and drive continuous improvement.

This is a 6‑month fixed-term contract, requiring presence at either the Bexhill or Leicester site three days a week. You will manage performance, ensure incident resolution, and champion the Hastings Way across operations, delivering high‑quality technical support for

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Second Line Support Leader - Shape IT Service Quality in Bexhill-on-Sea employer: Hastings Direct

Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.

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Contact Details:

Hastings Direct Recruitment Team