Pricing Manager in Bexhill-on-Sea

Welcome to Hastings Direct. We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community values curiosity, collaboration and constructive challenge.

We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.

Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics.

The Role:

The Market Pricing Manager will lead a team of analysts to optimise price competitiveness, profitability, and growth through advanced use of market data, price comparison website insights, and internal pricing models. The role will drive innovation in how we use external and internal data sources, ensuring we continually identify new opportunities and respond effectively to market movements.

Key Accountabilities:

• Market Pricing & Insight
  • Creating and adapting tools that identify new pricing opportunities using market data and PCW insights.
  • Squeezing more value out of existing market insight datasets through enhanced analytics, alternative price predictions, and smarter tooling.
  • Ownership of PCW data requirements – working with internal and external partners to ensure data quality, coverage, and usefulness, while proactively pursuing improvements.
• Pricing Model Development & Strategy
  • Critically reviewing market models, ensuring rigour and relevance for application in the wider pricing teams.
  • Determining optimal strategies for combining market models to strengthen competitiveness.
  • Identifying customer segments where prices can be improved to capture market share or increase profitability.
• Tools, Governance & Innovation
  • Creating and maintaining automated tools that surface new pricing/footprint leads and opportunities.
  • Ensuring appropriate governance of market tools and models, including documentation, code control, and second-line review.
  • Driving innovation through the integration of new data sources, improved analytical techniques, and experimentation with new methodologies.
• Cross-functional Collaboration
  • Working closely with Retail and Underwriting teams to align on pricing strategy.
  • Taking ownership of customer/market segment analysis, including stewardship of clustering algorithms used across the business.
• People Leadership
  • Prioritising team workload to deliver against key performance, growth, and competitiveness targets.
  • Supporting team members through coaching, development planning, and peer reviews.
  • Creating an inclusive, collaborative, curious, and high performing team culture.
• Customer Outcomes
  • Ensuring pricing decisions and market actions meet fair customer outcomes and align with regulatory expectations.

Knowledge and Skills:

• Strong general insurance knowledge, particularly personal lines pricing and market dynamics.
• Strong numerical, analytical, and problem solving skills with experience working with statistical or market data.
• Strong coding ability (Python preferred; experience in other languages also valuable).
• Experience working with market models, PCW data, and/or competitive insight tools beneficial.
• Curious, inquisitive mindset with a passion for identifying opportunities and driving measurable change.
• Ability to think creatively and challenge existing approaches constructively.
• Excellent written and verbal communication skills, with ability to articulate complex topics clearly to varied audiences.
• Collaborative working style with confidence to offer views, challenge constructively, and influence decision making.
• Enthusiastic, proactive approach to learning and continuous improvement.

Interview Process:

• Recruiter screening call
• 1st Round – Intro call with Hiring manager
• 2nd Round – Case study round

What we will give you:

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.

Benefits:

• Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
• Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus
• Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
• Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
• Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
• There’s more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.