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For Companies At a Glance
- Tasks: Support customers in early arrears and manage queries across multiple channels.
- Company: Reputable UK insurance provider with a focus on customer service.
- Benefits: Starting salary of £25,150 with opportunities for growth and hybrid working.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: Strong customer service skills and a positive attitude are essential.
- Other info: Great opportunity for career advancement in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
A UK insurance provider is looking for a Customer Representative in Bexhill-on-Sea to support customers in early arrears. This full-time role features a hybrid working environment and requires strong customer service skills.
The role offers a starting salary of £25,150 with opportunities for salary growth. Applicants must be comfortable managing customer queries via multiple channels. A positive attitude and a willingness to learn are essential for success in this dynamic role.
Lending Collections Specialist | Hybrid Role & Growth in Bexhill-on-Sea employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Collections Specialist | Hybrid Role & Growth in Bexhill-on-Sea
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they support customers in early arrears will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of common queries you might face and how you'd handle them. This will boost your confidence and show the interviewer that you're ready to tackle any situation.
✨Tip Number 3
Dress smartly, even if it's a hybrid role. First impressions matter, and looking professional can set a positive tone for the conversation. Plus, it shows you take the opportunity seriously!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and demonstrate your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Lending Collections Specialist | Hybrid Role & Growth in Bexhill-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can support customers in early arrears, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your positive attitude and willingness to learn make you a great fit for our team.
Showcase Your Communication Skills: Since you'll be managing customer queries through various channels, it's important to demonstrate your communication skills in your application. Use clear and concise language to show us you can handle customer interactions effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Hastings Direct
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lending Collections Specialist. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're proactive and ready to tackle the challenges of the job.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, prepare examples from your past experiences where you've successfully managed customer interactions. Highlight your ability to stay calm under pressure and resolve issues efficiently.
✨Embrace the Hybrid Environment
As this is a hybrid role, be ready to discuss how you can adapt to both in-office and remote work. Share any previous experiences you have with remote communication tools and how you maintain productivity in different environments.
✨Bring a Positive Attitude
A positive attitude is key for success in this dynamic role. During the interview, convey your enthusiasm for the position and your willingness to learn. Employers love candidates who are eager to grow and contribute to the team!
