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- Tasks: Support customers with their policy renewals and provide tailored product options.
- Company: Hastings Direct, a customer-focused company in a dynamic environment.
- Benefits: Starting salary of £26,230, hybrid working, and opportunities for salary progression.
- Why this job: Join a team that values customer service and offers career growth.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 26230 - 29500 £ per year.
Hastings Direct in Bexhill-on-Sea is seeking a Renewals Customer Advisor to support customers during their policy renewal process. The position involves listening to customer queries and providing suitable product options.
This full-time role includes hybrid working with a salary starting at £26,230, which will progress to £26,550 after training, with potential to reach £29,500.
The company values customer centricity and offers a dynamic work environment.
Hybrid Renewals Advisor — Career Growth & Flexibility in Bexhill-on-Sea employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Renewals Advisor — Career Growth & Flexibility in Bexhill-on-Sea
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hastings Direct on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and renewals. We want to show that we can listen and provide tailored solutions, just like the role requires.
✨Tip Number 3
Show off your flexibility! Since this is a hybrid role, be ready to discuss how you manage your time and work effectively both in the office and remotely. It’s all about balance!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Hybrid Renewals Advisor — Career Growth & Flexibility in Bexhill-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Renewals Customer Advisor role. Highlight any customer service experience and show us how you can support customers effectively during their policy renewal process.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our dynamic work environment. Be genuine and let your personality come through!
Showcase Your Listening Skills: Since the role involves listening to customer queries, make sure to mention any relevant experiences where you've successfully listened and responded to customer needs. We want to see how you can provide suitable product options for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hastings Direct
✨Know Your Stuff
Before the interview, make sure you understand Hastings Direct's products and services. Familiarise yourself with common customer queries related to policy renewals so you can demonstrate your knowledge and readiness to assist customers effectively.
✨Showcase Your Listening Skills
As a Renewals Customer Advisor, listening is key. Prepare examples from your past experiences where you successfully listened to a customer's needs and provided tailored solutions. This will highlight your customer-centric approach.
✨Emphasise Flexibility and Adaptability
With hybrid working being a part of the role, be ready to discuss how you manage your time and adapt to different working environments. Share any experiences that showcase your ability to thrive in both remote and office settings.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.