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- Tasks: Be the friendly voice for customers, managing calls and digital support.
- Company: Exciting digital insurance provider in Bexhill-on-Sea with a supportive team.
- Benefits: Starting salary of £25,150, rising to £27,500 with growth opportunities.
- Why this job: Make a real difference in customer experience while having fun at work.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Join a dynamic team and enjoy personal development in a vibrant environment.
The predicted salary is between 25150 - 27500 £ per year.
A growing digital insurance provider in Bexhill-on-Sea is seeking a Customer Service Representative to serve as the first point of contact for customers. You will manage inbound calls, with opportunities to engage through digital channels as you grow.
The starting salary is £25,150, increasing to £25,500 after training. With personal development, salary can reach £27,500 within 12 months.
Join a dynamic and supportive team to influence customer experience and contribute to a fun working environment.
Hybrid Customer Service Rep – Inbound & Digital Support in Bexhill-on-Sea employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Rep – Inbound & Digital Support in Bexhill-on-Sea
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your digital skills! Since this role involves digital support, be ready to discuss any relevant experience you have with online communication tools or platforms.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our dynamic team.
We think you need these skills to ace Hybrid Customer Service Rep – Inbound & Digital Support in Bexhill-on-Sea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Rep role. Highlight your experience with inbound calls and digital support, as well as any relevant skills that align with our dynamic team culture.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Direct
✨Know the Company Inside Out
Before your interview, take some time to research the digital insurance provider. Understand their services, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Customer Scenarios
As a Customer Service Representative, you'll be handling various customer inquiries. Prepare for the interview by practising responses to common scenarios you might face, such as dealing with an upset customer or explaining a policy. This will help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Since this role involves managing inbound calls and engaging through digital channels, it's crucial to demonstrate your communication skills. During the interview, speak clearly and confidently, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you value effective communication.
✨Highlight Your Adaptability
The job description mentions opportunities to engage through digital channels as you grow. Be ready to discuss examples from your past experiences where you've adapted to new tools or processes. This will illustrate your willingness to learn and grow within the company, which is something they’re looking for.
