Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with home insurance policies and provide tailored advice.
- Company: Leading digital insurance provider in the UK with a focus on customer service.
- Benefits: Career development opportunities and hybrid work after training.
- Why this job: Make a difference by helping customers navigate their insurance needs.
- Qualifications: Customer service experience is valued; insurance experience not required.
- Other info: Join a supportive team in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading digital insurance provider in the UK is looking for Customer Service representatives to join their team in Bexhill-on-Sea. Your role will involve assisting customers with home insurance policies, ensuring they receive tailored advice and support. You'll guide customers through the insurance process while addressing their needs, complaints, and queries.
This position offers career development opportunities and the ability to work in a hybrid environment after training. A background in customer service or related fields is valued, but insurance experience is not necessary.
Home Insurance Customer Advisor — Hybrid Role in Bexhill-on-Sea employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Insurance Customer Advisor — Hybrid Role in Bexhill-on-Sea
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you fit in. When you understand what they stand for, you can tailor your conversations to resonate with them.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Home Insurance Customer Advisor. This will help you feel more confident when addressing customer needs and queries during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter and makes it easier for us to keep track of your application.
We think you need these skills to ace Home Insurance Customer Advisor — Hybrid Role in Bexhill-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, even if it's not in insurance. We want to see how your skills can help us provide top-notch support to our customers.
Craft a Personal Cover Letter: Use your cover letter to show us your personality! Tell us why you're excited about the Home Insurance Customer Advisor role and how you can contribute to our team. We love seeing genuine enthusiasm.
Showcase Your Communication Skills: Since you'll be guiding customers through the insurance process, it's crucial to demonstrate your communication skills in your application. Use clear and concise language to show us you can explain things simply.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hastings Direct
✨Know Your Stuff
Before the interview, make sure you understand the basics of home insurance. Familiarise yourself with common terms and processes so you can confidently discuss how you would assist customers with their policies.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you've successfully handled customer queries or complaints. Be ready to share these stories during the interview to demonstrate your ability to provide tailored advice and support.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training process, and career development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. Take a moment to think before responding, ensuring your answers are relevant and address what the interviewer is looking for. This will help you build rapport and show that you value their input.
