Hastings Direct in the UK is seeking a Home Claims Team Leader to drive the performance of a dedicated home claims team, including internal staff and outsourced partners. You will shape quality, set objectives and coach the team to meet SLAs.
The role demands proven leadership in a call centre, a home claims background, excellent communication and coaching skills, and the ability to motivate colleagues. You will conduct monthly audits and support technical referrals to sustain Hastings Direct’s
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Home Claims Team Lead | Hybrid + Growth & Bonus in Bexhill-on-Sea employer: Hastings Direct
Hastings Direct is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our Telematics Data Value team. We offer competitive benefits, continuous professional development opportunities, and a commitment to employee growth, all while being located in a vibrant area that encourages creativity and teamwork. Join us to make a meaningful impact on pricing strategies and customer outcomes in a supportive environment.
