Head of Car Risk Pricing - Segmentation & Pricing Strategy in Bexhill-on-Sea

Welcome to Hastings Direct. We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics.

Role Overview: As Head of Car Risk Pricing, you’ll shape and deliver our underwriting risk pricing strategy, ensuring profitable growth, fair value for customers, and full regulatory compliance. You’ll be leading a high‑performing pricing function of senior managers, managers and analysts—combining insurance expertise with advanced analytics to achieve some ambitious outcomes!

Skills we would like you to have:

• Proven leadership experience running a pricing function in a fast‑paced trading environment; general insurance background desirable (motor preferred) but not essential.
• Strong technical expertise in pricing methodologies and analytics, with the ability to translate complex data and modelling outputs into actionable business strategies.
• Commercially driven, balancing competing demands to deliver business value in a dynamic market.
• Strategic thinker who sets a clear vision and delivers at pace; comfortable with test‑and‑learn and course correction.
• Excellent stakeholder management and communication skills across lean, agile organisations.

Experience we would like you to have:

• Strategy & Delivery: Own and execute the end‑to‑end risk pricing strategy for Car insurance. Keeping ahead of market, technology, consumer, and regulatory trends to ensure pricing decisions meet commercial objectives and deliver fair value and good customer outcomes.
• Leadership: Lead and develop a high‑performing team of pricing specialists, fostering a culture of collaboration, innovation, and excellence. Building clear ownership, operating rhythm, and talent pipelines to drive measurable outcomes.
• Throughput & Impact: Increase the cadence of price changes and clearly evidence value creation through improved loss ratios and competitive positioning. Communicating complex pricing insights and recommendations to senior stakeholders, influencing strategic decisions.
• Innovation & Infrastructure: Champion the use of advanced analytics and modern techniques to enhance pricing accuracy and efficiency. Modernise pricing infrastructure, processes, and evaluation methods to identify and remove subsidies faster than competitors.

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.

Benefits: In addition to a competitive salary and £6k car allowance you will also receive:

• Flexible working – we champion a flexible hybrid working approach.
• Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus.
• Physical wellbeing – Hastings pays for you to receive private medical Insurance (PMI).
• Financial wellbeing – providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%.
• Mental wellbeing programme – we have the Thrive mental health app, our colleague assistance programme available 24/7, and support groups.
• 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash‑back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.