Commercial Officer - Hybrid Working (full-time). in Bexhill-on-Sea

Welcome to Hastings Direct. We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there's even bigger opportunity out there.

As a Commercial Manager within Motor Repair, you'll work with both internal and external stakeholders to help deliver ambitious targets and support our transformation to becoming the most efficient motor accident repair model in the UK. This is a real opportunity for full cradle to grave accountability for commercial output and better outcomes.

Job details – you'll need to have demonstrable experience in:

• Delivering our ambitious targets and overall performance of our repair network(s) to help maximise commercial outcomes to help drive a best-in-class outcome.
• Driving data-led performance opportunities, working across the internal matrix and with external suppliers to prioritise, secure resource and deliver outcomes.
• Working closely with the Supplier Relationship team developing genuine win-win partnerships with major supply chain partners, which delivers a mutually competitive advantage and a desire for suppliers to prioritise needs.
• Leading a strong understanding of the market, competitors and regulatory developments, taking any appropriate actions or communications to identify and tackle any emerging risks.
• Managing the motor repair team to meet customers' fair and reasonable expectations and ensure any activity places the customers' interests at the heart of what we do.

Essential skills/experience:

• Significant knowledge and experience of the UK Motor repair market is highly beneficial, but we're open to those with wider claims/insurance experience with a similar role.
• Strong grounding of experience with regards to safety and quality vs cost.
• Strong commercial acumen with the ability to understand how data drives the best decision-making and be able to use this with stakeholders to drive compelling business cases.
• Comfortable with the mechanics of the Accidental Damage P&L and the drivers of performance (highly beneficial).

As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive. This means if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).

In addition to a competitive salary and £5k car allowance you will also receive:

• Flexible working – we champion a flexible hybrid working approach.
• Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus.
• Physical wellbeing – Hastings pays for you to receive private medical Insurance (PMI).
• Financial wellbeing – providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%.
• Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, and support groups.
• 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks.
• Access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.

We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.